At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service across multiple F&B brands.
- Company: Join a vibrant hospitality group focused on guest satisfaction and team development.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and excellence.
- Why this job: Make a real impact by creating memorable experiences for guests every day.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an experienced hospitality manager to join our team and take the lead on delivering exceptional service across multiple F&B brands. You'll drive performance, develop your team, and make sure every guest leaves happy. You'll be hands-on and visible, leading from the front. Your team will look to you for direction, motivation, and support - and you'll deliver. You'll coach them to hit targets, give clear feedback, and help them grow. Managing budgets, rotas, and resources will keep operations running smoothly, while your focus on guest satisfaction will keep standards high. You'll also make sure we stay safe, compliant, and true to our brand at all times.
Key Responsibilities
- Lead and motivate a high-performing team to deliver outstanding guest service and achieve operational targets.
- Drive excellent guest satisfaction by resolving issues quickly, improving service standards, and creating a welcoming environment.
- Monitor team performance, deliver regular feedback, conduct appraisals, and support staff development.
- Oversee scheduling, manage budgets, and ensure resources are used efficiently to meet business goals.
- Ensure full compliance with food safety, health and safety regulations, and company policies across all outlets.
- Quickly resolve day-to-day challenges and keep operations running smoothly across multiple sites.
Requirements
- Proven experience as a Duty Manager, Store Manager, Restaurant Manager, Hospitality Manager, F&B Manager, Assistant Manager, or similar leadership role in hospitality, food service, retail, or leisure.
- Strong leadership, communication, and team management skills.
- Ability to thrive in a fast-paced, multi-site environment with excellent attention to detail.
- Outstanding customer service and problem-solving abilities.
- Solid understanding of food safety, health and safety, and compliance regulations.
- Strong organisational and multitasking skills with the ability to prioritise effectively.
- Experience managing budgets, rotas, KPIs, and financial performance.
- Flexible to work evenings, weekends, and peak holiday periods.
F&B Brands Team Manager - Northumberland in Alnwick employer: Haven Holidays
Join our dynamic team in Northumberland, where we prioritise exceptional service and employee development in the vibrant hospitality sector. As an F&B Brands Team Manager, you'll benefit from a supportive work culture that values your leadership skills and offers ample opportunities for growth, all while ensuring a rewarding experience for both guests and staff. With a focus on compliance and operational excellence, you'll thrive in an environment that encourages innovation and teamwork, making every day fulfilling and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Brands Team Manager - Northumberland in Alnwick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven Holidays
Don't be shy about reaching out to Haven Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Brands Team Manager - Northumberland in Alnwick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
