At a Glance
- Tasks: Lead a fun team to ensure a safe and enjoyable swimming experience for guests.
- Company: Join Haven, a vibrant company dedicated to creating memorable holiday experiences.
- Benefits: Earn up to £13.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible hours, comprehensive training, and career development opportunities await you!
- Why this job: Make waves in a role that combines leadership with a passion for guest service.
- Qualifications: Experience in a leadership role and strong communication skills are preferred.
The predicted salary is between 13.71 - 13.71 £ per hour.
Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you'll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest. In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Enforce facility rules and regulations to promote a safe and enjoyable environment.
- Conduct regular safety inspections of pool equipment and facilities.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
- Strong leadership and communication skills.
- Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
- Ability to maintain focus and act quickly in emergency situations.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
Preferred Qualifications
- National Pool Lifeguard Qualification (NPLQ)
- Swimming Pool Technical Operator Qualification (SPTO)
- National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Locations
Pool Shift Leader - Northumberland employer: Haven Holidays
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Pool Shift Leader in Northumberland, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while leading a passionate team dedicated to creating memorable experiences for our guests. Join us and make a splash in a role that not only prioritises safety and fun but also supports your personal and professional growth.
