At a Glance
- Tasks: Lead a vibrant team to create unforgettable swimming experiences and activities for guests.
- Company: Join a fun and inclusive leisure company that values teamwork and creativity.
- Benefits: Enjoy perks like discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours with comprehensive training and support for your growth.
- Why this job: Make a splash in your career while inspiring others and enhancing guest satisfaction.
- Qualifications: Experience in leadership roles within sports, leisure, or hospitality is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Position: Activities Pool Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Bring your leadership skills to the poolside as the Activities Pool Manager, where you’ll ensure every guest makes a splash with memorable swimming experiences and action-packed activities. In this role, you’ll be at the heart of an energetic Activities Leisure team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Swimming Pool Manager, Activities Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes.
Activities and Pool Team Manager employer: Haven Holidays
Join our vibrant team as the Activities and Pool Team Manager, where you'll thrive in a supportive and inclusive work environment that prioritises employee growth and development. With comprehensive training, career advancement opportunities, and exclusive perks like discounts on dining and holidays, you'll not only lead a dynamic team but also enjoy a fulfilling work-life balance in a location that celebrates fun and leisure.
StudySmarter Expert Advice🤫
We think this is how you could land Activities and Pool Team Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams or tackled challenges in the past. This is your chance to demonstrate that you can lead the Activities Leisure team like a pro!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Activities and Pool Team Manager
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, especially in fast-paced environments like sports or leisure.
Focus on Guest Experience:Since guest satisfaction is key, share examples of how you've improved service or resolved issues in the past. We love seeing candidates who can create a welcoming atmosphere and tackle challenges head-on!
Be Clear About Your Compliance Knowledge:Mention any experience you have with health and safety regulations. We need someone who can ensure everything runs smoothly and safely, so don’t forget to include relevant details in your application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Haven Holidays
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of the Activities Pool Manager role. Brush up on your knowledge of health and safety regulations, budgeting, and performance management. This will show that you’re serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved guest satisfaction. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to inspire and manage effectively.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you had to resolve operational issues quickly. Practising these responses will help you convey your quick thinking and adaptability, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, or future projects. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
