Practice Social Prescriber in Felixstowe

Are you passionate about improving health and wellbeing beyond traditional medical interventions? Do you believe that strong communities, meaningful relationships, and access to local resources can have a profound impact on people's lives? We are looking for an enthusiastic and compassionate Social Prescriber or Health and Well-being Coach to join our practice team. This is an exciting opportunity to work directly with individuals who may be experiencing social isolation, poor mental wellbeing, financial hardship, housing difficulties, long-term health conditions, or other challenges affecting their quality of life.

As a Social Prescriber/Health and Well-being Coach, you will provide personalised, non-clinical support, helping people identify their strengths, build confidence, and access community-based services and activities that support their health and wellbeing goals. You will work as part of a multidisciplinary team alongside GPs, nurses, pharmacists, a mental health practitioner, voluntary sector organisations, and local community groups to deliver holistic support that addresses the wider determinants of health.

Main duties of the job

You will manage a varied caseload of individuals referred through the practice team. Using a person-centred approach, you will spend time understanding what matters most to each individual, helping them identify achievable goals and connecting them to services and opportunities that can improve their wellbeing and independence. Examples of support may include:

• Reducing loneliness and social isolation.
• Improving mental health and emotional wellbeing.
• Supporting people with long-term health conditions.
• Accessing welfare benefits, debt advice, and financial support.
• Improving physical activity and healthy lifestyles.
• Supporting carers and families.
• Addressing housing, transport, or practical barriers.
• Connecting individuals to local groups, activities, and peer support networks.

About us

Haven Health medical surgery is part of Suffolk Primary Care (SPC), a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare. We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits
• Electric Car Salary Sacrifice Scheme: Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)
• Flexible Working Arrangements: GP remote working options to accommodate personal commitments
• Additional Benefits: Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staff's professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Job responsibilities

• Receive and manage referrals in line with practice procedures.
• Undertake comprehensive wellbeing conversations and holistic assessments.
• Co‑produce personalised wellbeing plans with individuals.
• Provide ongoing support, motivation, and follow‑up as required.
• Support individuals to build resilience, confidence, and self‑management skills.
• Maintain professional boundaries while developing trusting relationships.
• Develop and maintain strong links with community, voluntary, and statutory organisations.
• Map and promote local services, activities, and opportunities.
• Identify gaps in community provision and share intelligence with service partners.
• Encourage community participation and social inclusion.
• Work collaboratively with healthcare professionals and multidisciplinary teams.
• Attend case discussions, team meetings, and relevant partnership forums.
• Contribute to integrated approaches that improve population health outcomes.
• Act as an advocate for individuals when appropriate.
• Maintain accurate and timely records using electronic systems.
• Ensure compliance with GDPR, confidentiality, safeguarding, and information governance requirements.
• Collect outcome measures and contribute to service evaluation.

Qualifications

• Personalised Care Institute certification
• Certificate in Social Prescribing

Experience

• Working in health, social care, community development, housing, welfare support, mental health, or a related field, supporting vulnerable adults or individuals with complex needs.
• Experience building partnerships whilst managing a caseload and prioritising workload effectively.
• Has understanding of person‑centred and strengths‑based approaches, with knowledge of local community resources and voluntary sector services.
• You must be an excellent communicator and possess active listening skills, with an ability to motivate and empower individuals to achieve their goals.
• Strong organisational and time‑management skills.
• Ability to maintain accurate records and produce reports.
• You will also need to be able to work independently as well as part of a team, with an empathetic and non‑judgemental approach and a flexible, adaptable style.
• Experience working within primary care.
• With relevant certification or related discipline.
• Personalised Care Institute accreditation.
• Training in motivational coaching, behaviour change, or mental health awareness.
• Knowledge of community asset‑based approaches.
• Understanding of population health management principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.