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- Tasks: Lead a support team to help residents gain independence and thrive.
- Company: Join Lucy Adams House, a community-focused organisation with a mission.
- Benefits: Competitive salary, car allowance, flexible working, and generous annual leave.
- Other info: Hybrid working options and a supportive team environment await you.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience with homelessness issues and strong interpersonal skills required.
The predicted salary is between 34259 - 34259 £ per year.
Make a real difference at Lucy Adams House - leading a support team that helps residents build independence and thrive in a safe, supportive environment. This is an incredible opportunity to join us as our Support Team Leader within our fantastic Lucy Adams House team.
We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place as a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
Responsibilities- Lead and supervise the Support Team to deliver high-quality support, enabling residents to maximise their independence and successfully move on from the service.
- Oversee the wellbeing and performance of the Support Team, carrying out core line management responsibilities.
- Ensure a consistent, person-centred and trauma-informed approach to support planning and risk assessments, in line with organisational policies and procedures.
- Promote equality, inclusion and fair access for all residents, supporting them to achieve positive outcomes during their time in the service.
- Manage and apply warning and eviction procedures consistently and appropriately.
- Build and maintain strong partnerships with statutory and external agencies, keeping the team informed of relevant housing and welfare developments.
- Knowledge of issues leading to homelessness.
- Knowledge of issues facing individuals struggling with drug and alcohol addiction, and mental health difficulties.
- Experience of working with homeless individuals within a hostel and dispersed environment.
- Experience of dealing with complex interpersonal situations.
- Full UK driving licence and access to own vehicle.
- An annual salary of £34,259.50 plus a car allowance of £1,545 per annum.
- We are committed to providing a healthy work-life balance for employees and their families, as such we operate hybrid working conditions from home and our office in Bury St Edmunds.
- Flexible working around a 37 hour week.
- Annual Leave – 28 days per year.
Support Co-ordinator employer: Havebury Homes
Contact Detail:
Havebury Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission at Lucy Adams House and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Lucy Adams House.
We think you need these skills to ace Support Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Team Leader role. We want to see how you can make a real difference at Lucy Adams House!
Showcase Relevant Experience: Don’t forget to mention any experience you have working with vulnerable individuals or in support roles. We’re looking for someone who understands the challenges faced by our residents, so share those stories!
Be Person-Centred: When writing your application, keep a person-centred approach in mind. We value empathy and understanding, so let us know how you’ve supported others in achieving positive outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Havebury Homes
✨Know Your Stuff
Make sure you understand the key responsibilities of a Support Team Leader. Familiarise yourself with concepts like person-centred support and trauma-informed care. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience with homelessness, addiction issues, and managing complex interpersonal situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Leadership Skills
Since this role involves leading a support team, be ready to discuss your leadership style. Talk about how you motivate and supervise teams, and share any successful outcomes from your previous roles that showcase your ability to lead effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the organisation's approach to equality and inclusion, or how they measure success in supporting residents. It shows you're genuinely interested in the role and the company.