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- Tasks: Lead a support team to empower residents towards independence and wellbeing.
- Company: Join Lucy Adams House, a community-focused organisation managing 8,000 homes.
- Benefits: Enjoy a competitive salary, flexible working, generous leave, and health perks.
- Other info: Hybrid working options and excellent career progression opportunities await you.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience with homelessness issues and strong interpersonal skills required.
The predicted salary is between 34259 - 34259 £ per year.
Make a real difference at Lucy Adams House - leading a support team that helps residents build independence and thrive in a safe, supportive environment. This is an incredible opportunity to join us as our Support Team Leader within our fantastic Lucy Adams House team. We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place as a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
Responsibilities
- Lead and supervise the Support Team to deliver high-quality support, enabling residents to maximise their independence and successfully move on from the service.
- Oversee the wellbeing and performance of the Support Team, carrying out core line management responsibilities.
- Ensure a consistent, person-centred and trauma-informed approach to support planning and risk assessments, in line with organisational policies and procedures.
- Promote equality, inclusion and fair access for all residents, supporting them to achieve positive outcomes during their time in the service.
- Manage and apply warning and eviction procedures consistently and appropriately.
- Build and maintain strong partnerships with statutory and external agencies, keeping the team informed of relevant housing and welfare developments.
Qualifications
- Knowledge of issues leading to homelessness.
- Knowledge of issues facing individuals struggling with drug and alcohol addiction, and mental health difficulties.
- Experience of working with homeless individuals within a hostel and dispersed environment.
- Experience of dealing with complex interpersonal situations.
- Full UK driving licence and access to own vehicle.
Benefits
- An annual salary of £34,259.50 plus a car allowance of £1,545 per annum.
- We are committed to providing a healthy work-life balance for employees and their families, as such we operate hybrid working conditions from home and our office in Bury St Edmunds.
- Flexible working around a 37 hour week.
- Annual Leave – 28 days per year (plus bank holidays), increasing to 32 days when you reach your 3rd year with us. You can also buy, sell or carry over up to 5 days of annual leave each year.
- Pension – between 7% - 12% dependant on individual contribution.
- Life assurance – a payment of X3 your salary.
- Annual Flu Jab – provided each winter to all employees.
- Electric Vehicle salary sacrifice scheme – plus we currently have free electric charging points.
- Competitive medical cashback plan.
Support Team Leader in Suffolk employer: Havebury Homes
Contact Detail:
Havebury Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Leader in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about opportunities at Lucy Adams House.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting residents and promoting independence.
✨Tip Number 3
Showcase your skills during the interview! Use real-life examples to demonstrate your experience with complex interpersonal situations and your knowledge of homelessness issues. This will help us see how you'd fit into the Support Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our fantastic team at Lucy Adams House.
We think you need these skills to ace Support Team Leader in Suffolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting residents shine through. We want to see how much you care about helping others build their independence and thrive in a supportive environment.
Tailor Your Experience: Make sure to highlight your relevant experience in your application. Whether it’s working with homeless individuals or managing a team, we want to know how your background aligns with the role of Support Team Leader.
Be Person-Centred: In your written application, emphasise your commitment to a person-centred approach. Share examples of how you've successfully supported individuals in the past, especially in challenging situations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Lucy Adams House.
How to prepare for a job interview at Havebury Homes
✨Know Your Stuff
Make sure you brush up on the key issues surrounding homelessness, addiction, and mental health. Understanding these topics will not only show your knowledge but also demonstrate your commitment to supporting residents effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you’ve motivated others or resolved conflicts, as this role requires strong leadership to guide the Support Team.
✨Emphasise Person-Centred Approaches
Be ready to discuss how you would implement a person-centred and trauma-informed approach in your work. Share any relevant experiences that highlight your ability to tailor support to individual needs.
✨Build Connections
Since building partnerships is crucial for this role, think about how you can foster relationships with external agencies. Prepare to talk about any previous collaborations and how they benefited the community or organisation.