At a Glance
- Tasks: Support the Assets Team in delivering top-notch service and managing asset data.
- Company: Join a forward-thinking organisation dedicated to community service.
- Benefits: Enjoy a competitive salary, hybrid working, and generous annual leave.
- Other info: Flexible hours and opportunities for career growth await you!
- Why this job: Make a real difference in asset management while developing your skills.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 30683 - 30683 € per year.
The Asset Officer supports the Assets Team in delivering high-quality service to residents by maintaining accurate asset data, managing enquiries, and coordinating data for major works procurement.
Responsibilities
- Support the Assets Team in delivering a great service to residents, ensuring that assets systems data is accurate and validated.
- Work with colleagues in the organisation to improve the ways we collect, manage and develop our asset data, including land registry enquiries.
- Gather intelligence about Havebury’s assets and assist in the planning of investments by recording, maintaining, and reporting management information about our assets and contracts.
- Work alongside internal teams regarding replacement and investment enquiries, as well as general enquiries.
- Coordinate data for major works procurement, including planned investment for properties over a 30-year period.
- Work closely with the Asset Data and Surveying Manager to improve our financial and customer services.
- Be a key point of contact for the Asset team regarding Asset management enquiries and provide administration support to the team, including both internal and external customers.
- Support the wider Asset Data and Surveying Team in administration tasks such as booking appointments, raising purchase orders, and handling enquiries.
Qualifications
- Experience within a customer-facing role, dealing with members of the public including handling difficult situations.
- Experience working in an administration role.
- Excellent communication skills, both written and verbal.
- Exemplary organisation and prioritisation skills, with the ability to work on own initiative.
- Excellent IT skills, particularly Microsoft Excel.
Benefits
- Annual salary of £30,683.69.
- Hybrid working conditions from home and our office in Bury St Edmunds.
- Flexible working around a 37 hour week.
- Annual leave – 28 days per year (plus bank holidays), increasing to 32 days when you reach your 3rd year. You can buy, sell or carry over up to 5 days of annual leave each year.
- Pension – between 7% and 12% depending on individual contribution.
- Life assurance – a payment of 3× your salary.
- Annual flu jab – provided each winter to all employees.
- Electric vehicle salary sacrifice scheme – plus free electric charging points.
- Competitive medical cashback plan.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Asset Officer in Suffolk employer: Havebury Homes
Join a forward-thinking organisation as an Asset Officer, where you will play a vital role in enhancing the quality of service for residents. With a supportive work culture that values flexibility and employee growth, you will benefit from hybrid working arrangements, generous annual leave, and a comprehensive benefits package including a competitive pension scheme and medical cashback plan. Located in Bury St Edmunds, this position offers a unique opportunity to contribute to meaningful projects while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Officer in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your skills align with their mission. Practise common interview questions and think of examples that showcase your experience in customer service and administration.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind, which is always a bonus.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Asset Officer in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Asset Officer role. Highlight your experience in customer-facing roles and administration, as well as your excellent communication skills. We want to see how you can bring your unique skills to our team!
Show Off Your IT Skills:Since this role requires excellent IT skills, especially in Microsoft Excel, don’t forget to mention any relevant experience or projects. If you've worked with data management or reporting, let us know how you’ve used these skills effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so show us you can get to the heart of the matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Havebury Homes
✨Know Your Assets
Before the interview, make sure you understand the basics of asset management and the specific responsibilities of an Asset Officer. Familiarise yourself with common terms and processes related to asset data and procurement, as this will show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the role involves dealing with both internal teams and external customers, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you successfully handled difficult situations or enquiries, and be ready to discuss them.
✨Highlight Your Organisational Skills
The job requires exemplary organisation and prioritisation skills. Prepare to talk about how you manage your time and tasks effectively. You could mention specific tools or methods you use to stay organised, especially when juggling multiple responsibilities.
✨Excel at Excel
Given the emphasis on IT skills, particularly Microsoft Excel, brush up on your Excel knowledge before the interview. Be ready to discuss how you've used Excel in previous roles, whether for data analysis, reporting, or managing information, as this will be crucial for the position.
