Multi-Skilled Maintenance Technician (Carpenter/Plumber)

Multi-Skilled Maintenance Technician (Carpenter/Plumber)

Full-Time 38284 - 38284 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Fix and maintain homes with carpentry, plumbing, and more across East Anglia.
  • Company: Join Havebury Housing, a community-focused organisation managing 8,000 homes.
  • Benefits: Enjoy a competitive salary, flexible working, generous leave, and health perks.
  • Other info: Hybrid working options and excellent career growth opportunities await you.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: NVQ level 3 in Carpentry or similar, plus good customer service skills.

The predicted salary is between 38284 - 38284 £ per year.

Here at Havebury Housing, we are looking for an experienced Multi‑Skilled Maintenance Technician (Carpenter) to undertake Carpentry, Locksmith, Glazing, Framing and other associated areas of repairs on mainly domestic properties located throughout East Anglia to a high standard. We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer‑centric organisation, investing in our existing homes – including our zero‑carbon journey – as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Outline of Key Responsibilities:

  • Ability to diagnose faults and rectify effectively.
  • Repairs carried out on first visit wherever possible.
  • Identify any repairs that are not landlord responsibility and bring them to the attention of the line manager.
  • Where additional works are required, the ability to provide clear information as to work, duration and materials required.
  • Undertake basic works of other trades relative to work undertaken or, as directed by line manager.
  • Maintain van to an acceptable condition and ensure its cleanliness and tidiness including maintaining stock levels and stock organisation.
  • Provide an exceptional level of customer service to Havebury’s tenants and stakeholders at all times.

We are looking for someone who has:

  • Full driving licence.
  • Ability to work on own initiative.
  • Good customer care skills.
  • Competent user of I.T.
  • Either NVQ level 3 Carpentry / multiskilled or similar.
  • Good practical experience.

In return, we are offering:

  • An annual salary of £38,284.86 plus a company van and fuel card.
  • We are committed to providing a healthy work‑life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds.
  • Flexible working around a 37 hour week.
  • Annual Leave – 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year.
  • Pension – between 5% - 10% dependant on individual contribution.
  • Life assurance – a payment of X3 your salary.
  • Annual Flu Jab – provided each winter to all employees.
  • Electric Vehicle salary sacrifice scheme – plus we currently have free electric charging points.
  • Competitive medical cashback plan.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Multi-Skilled Maintenance Technician (Carpenter/Plumber) employer: Havebury Homes

At Havebury Housing, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Our Multi-Skilled Maintenance Technicians enjoy flexible working arrangements, generous annual leave, and a commitment to sustainability, all while making a meaningful impact in the communities we serve across East Anglia.

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Contact Details:

Havebury Homes Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Multi-Skilled Maintenance Technician (Carpenter/Plumber)

Tip Number 1

Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Multi-Skilled Maintenance Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, bring along a portfolio of your work. Highlight your carpentry and plumbing projects to demonstrate your expertise and make a lasting impression.

Tip Number 3

Prepare for the interview like it’s the big game! Research Havebury Housing and understand their values, especially their commitment to customer service and community. Tailor your answers to show how your experience aligns with their mission and how you can contribute to their zero-carbon journey.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Havebury Housing and ready to take on the challenge of maintaining their properties to a high standard.

We think you need these skills to ace Multi-Skilled Maintenance Technician (Carpenter/Plumber)

Carpentry
Locksmithing
Glazing
Framing
Fault Diagnosis
Repairs
Customer Service

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in carpentry and plumbing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications and practical experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Multi-Skilled Maintenance Technician role. Share specific examples of your past work and how you’ve provided exceptional customer service.

Show Off Your Problem-Solving Skills:In your application, mention times when you diagnosed faults and rectified them effectively. We love candidates who can think on their feet and tackle challenges head-on, so let us know how you’ve done this in the past!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Havebury Homes

Know Your Skills Inside Out

Make sure you can confidently discuss your experience in carpentry, plumbing, and any other relevant trades. Be ready to provide specific examples of past projects where you diagnosed faults and completed repairs effectively.

Showcase Your Customer Service Skills

Since this role involves interacting with tenants, prepare to share instances where you've provided exceptional customer service. Highlight how you handled difficult situations or went the extra mile to ensure satisfaction.

Familiarise Yourself with the Company

Research Havebury Housing and their commitment to community and sustainability. Understanding their values will help you align your answers with what they’re looking for, especially regarding their zero-carbon journey.

Prepare Questions to Ask

Think of insightful questions to ask at the end of your interview. This could be about their flexible working options or how they support employees in their professional development. It shows you're genuinely interested in the role and the company.