At a Glance
- Tasks: Join our Voids Team to conduct quality repairs in carpentry and more.
- Company: Havebury, managing 8,000 homes in the east of England.
- Benefits: Competitive salary, company van, generous leave, and pension scheme.
- Other info: Apply now; we evaluate candidates as applications come in!
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: NVQ level 3 in Carpentry or equivalent and good customer care skills.
The predicted salary is between 36990 - 36990 £ per year.
Join our Voids Team and make a real difference by conducting quality repairs such as carpentry, locksmith, glazing, framing and other associated areas in our homes. We own and manage approximately 8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We are committed to customer‑centric service, investing in our existing homes—including our zero‑carbon journey—and building new homes.
Base pay range: £36,990.20 per year, plus company van and fuel card.
Key Responsibilities:
- Diagnose faults and rectify them effectively, aiming for first‑visit repairs wherever possible.
- Maintain awareness of all company policies and procedures, including the tenant handbook.
- Identify repairs that are not landlord responsibility and report them to the line manager.
- When additional work is required, provide clear information on scope, duration, and materials.
- Deliver exceptional customer service to residents and stakeholders at all times.
Qualifications & Requirements:
- NVQ level 3 in Carpentry/multi‑skilled or equivalent.
- Experience working in a repairs/maintenance environment.
- Full driving licence.
- Good customer care skills.
- Competent user of IT.
Benefits:
- Annual salary of £36,990.20 plus a company van and fuel card.
- Annual leave: 28 days per year (plus bank holidays), increasing to 32 days after three years. Option to buy, sell, or carry over up to 5 days.
- Pension scheme: 7–12% contribution depending on individual contribution.
- Life assurance: payment of 3× salary.
- Annual flu jab provided to all employees.
- Electric Vehicle salary sacrifice scheme and free electric charging points.
- Competitive medical cashback plan.
Additional Information:
At Havebury we operate a no‑closing date policy and evaluate candidates upon application. Therefore please apply without delay. Due to the nature of some roles, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.
Multi-Skilled Maintenance Technician (Carpenter) employer: Havebury Homes
At Havebury, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. As a Multi-Skilled Maintenance Technician, you'll enjoy competitive benefits including a generous salary, extensive annual leave, and opportunities for professional development, all while making a meaningful impact in our communities across the east of England.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Maintenance Technician (Carpenter)
✨Tip Number 1
Get to know the company! Research their values and recent projects, especially their zero-carbon journey. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills in carpentry and maintenance can make a difference in their homes. Highlight your experience with repairs and customer service to stand out during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you can. With a no-closing date policy, the sooner you get your application in, the better your chances of landing that interview!
We think you need these skills to ace Multi-Skilled Maintenance Technician (Carpenter)
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your NVQ level 3 in Carpentry or any equivalent qualifications. We want to see how your skills match up with the role, so don’t hold back on showcasing your experience in repairs and maintenance!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so make it easy for us to see why you’re the right fit for our Voids Team.
Customer Service Matters:Since delivering exceptional customer service is key, share examples of how you've gone above and beyond for customers in your previous roles. We love seeing candidates who understand the importance of a good tenant experience!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered as soon as possible. Plus, we operate a no-closing date policy, so get your application in without delay!
How to prepare for a job interview at Havebury Homes
✨Know Your Skills Inside Out
Make sure you can confidently discuss your NVQ level 3 in Carpentry and any other relevant qualifications. Be ready to share specific examples of your experience in repairs and maintenance, especially those that showcase your ability to diagnose faults and carry out first-visit repairs.
✨Understand the Company and Its Values
Familiarise yourself with the company's commitment to customer-centric service and their zero-carbon journey. This will help you align your answers with their values during the interview, showing that you're not just a fit for the role but also for the company culture.
✨Prepare for Customer Service Scenarios
Since delivering exceptional customer service is key, think of situations where you've gone above and beyond for customers. Prepare to discuss how you handle difficult situations or complaints, as this will demonstrate your good customer care skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or the company's future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
