At a Glance
- Tasks: Support logistics by managing inventory and ensuring timely delivery of materials.
- Company: Join a community-focused organisation managing 8,000 homes in the east of England.
- Benefits: Competitive salary, generous annual leave, pension scheme, and medical cashback plan.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that makes a real difference in housing and community support.
- Qualifications: Team player with good communication skills and ability to work under pressure.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a Hub Operative to join us on a permanent basis. We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
Role Purpose
To provide a wide range of operational support to all teams who rely on the logistics function. This role will involve managing inventory, tracking supplies, and supporting the efficient operation of maintenance and repair activities, ensuring that all our technicians have everything they need to get their job done.
Key Responsibilities
- Coordinate with Havebury staff and suppliers to ensure clear communication, prompt delivery, and the provision of the right products and services first time.
- Help ensure materials, plant and waste services are provided promptly and efficiently.
- Help develop van stock profiles to reduce the need to purchase special order materials.
- Answer queries from field operatives and Schedulers pertaining to orders and advise on vans stock issues.
- Track and update orders with pending materials, ensuring timely follow-up and highlighting any delays, exceptions, or escalated issues to the Operations Hub Supervisor and Schedulers.
- Receive and check incoming deliveries, promptly identifying and reporting any discrepancies, shortages, or damaged items to the appropriate parties.
- Maintain a clean, safe, and well-organised warehouse and yard environment, ensuring materials are stored correctly and easily accessible.
- Maintain effective working relationships with technicians, ensuring they have timely access to the materials, tools, PPE, and workwear required to carry out their roles safely and efficiently.
- PAT testing equipment routinely, keeping adequate inspection records.
- Carry out routine audits on materials, van stocks, plant equipment, uniform, PPE, power tools, ladders, fire extinguishers.
- Assist in carrying out weekly, monthly, and annual stock control activities, ensuring inventory records are accurate and up to date.
- Assist with issuing and control of uniform and PPE.
- Carry out monthly, weekly, facilities safety and fire checks, updating records in central system.
The responsibilities listed above are not exhaustive. The post holder may be required to undertake other duties commensurate with the level and responsibilities of the role.
Requirements
Experience, Knowledge & Understanding
- Essential
- Previous experience of working as part of a team.
- Ability to work under pressure and to strict deadlines.
- Maintain a positive, can-do attitude and contribute to the effective management of the Hub operations.
- The ability to ask the right questions to be able to understand the reason for the customer’s call/visit.
- Be proactive and have a dynamic approach.
- Desirable
- A background in housing repairs and diagnostics/technical knowledge awareness.
- Previous experience of working in a warehousing environment.
Skills & Abilities
- Essential
- Have good communication skills with the ability to tailor the response to suit the customer or situation.
- Be a natural team player with an innate awareness of your fellow team, the ability to be both actively supportive and prepared to accept support.
- Be able to multi-task and be able to work under pressure in a busy environment.
- Ability to deal with conflict situations.
- Experience of using IT systems, including Microsoft office software Outlook, Word, Excel, and other databases.
- Desirable
- PAT Testing Experience.
- Articulated forklift license.
- Driving License.
Benefits
- An annual salary of £27,604.50.
- 8-4 Monday - Friday, 37 hour week.
- Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us.
- To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year.
- Pension – between 7% - 12% dependant on individual contribution.
- Life assurance - a payment of X3 your salary.
- Annual Flu Jab - provided each winter to all employees.
- Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points.
- Competitive medical cashback plan.
Warehouse Operative in Bury St Edmunds employer: Havebury Homes
Havebury is an exceptional employer, offering a supportive and innovative work environment for Junior Developers in Bury St Edmunds. With a strong commitment to employee well-being, we provide flexible working arrangements, generous annual leave, and opportunities for professional growth, all while contributing to meaningful projects that enhance our communities. Join us to be part of a forward-thinking team dedicated to delivering high-quality digital solutions and making a positive impact in the east of England.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operative in Bury St Edmunds
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Havebury Homes. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Havebury Homes. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Operative in Bury St Edmunds
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Havebury Homes.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Havebury Homes.
How to prepare for a job interview at Havebury Homes
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
