Support Worker in Bury St Edmunds

We have an incredible opportunity to join us as a Support Worker within the Lucy Adams House Team. Ready to make a real difference in people's lives? Join Lucy Adams House and deliver person-centred housing support that empowers residents to build confidence, develop independence, and successfully move on to the next chapter of their lives.

We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Outline of key responsibilities:

• Deliver a person-centred approach when developing, implementing, and reviewing Support Plans and Risk Assessments, ensuring compliance with organisational policies and procedures.
• Promote equality, inclusion, and fair access throughout the service, empowering residents to maximise their potential and achieve positive outcomes.
• Contribute to the assessment and onboarding of new referrals, including completing initial risk assessments and liaising with relevant external partner agencies as part of the decision-making process.
• Encourage and support residents to access appropriate services identified within their Support Plans, including completing referrals and providing effective signposting.
• Build and maintain strong working relationships with statutory and external agencies to enhance the support available to residents.
• Support residents to sustain their current accommodation and prepare for future housing opportunities by developing life and social skills, ensuring access to eligible benefits, and assisting with social housing register applications and the bidding process.

• A valid full UK Driving Licence and access to your own vehicle.
• Knowledge of issues leading to homelessness.
• Experience of working with individuals with mental health, drug or alcohol related issues.
• Understanding of safeguarding responsibilities.
• An approach that promotes equality and diversity and being comfortable interacting with people from all backgrounds.
• A desire to work with individuals to progress independent living skills.

In return, we are offering:

• An annual salary of £25,654.67 plus a car allowance of £1,545 per annum.
• Flexible working around a 37 hour week.
• Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year.
• Pension – between 7% - 12% dependant on individual contribution.
• Life assurance - a payment of X3 your salary.
• Annual Flu Jab - provided each winter to all employees.
• Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points.
• Competitive medical cashback plan.

At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.