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- Tasks: Lead a support team to empower residents towards independence and wellbeing.
- Company: Join Lucy Adams House, a community-focused organisation with a commitment to positive change.
- Benefits: Enjoy a competitive salary, flexible working, generous leave, and health benefits.
- Other info: Hybrid working options and excellent career progression opportunities await you.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience with homelessness issues and strong interpersonal skills required.
The predicted salary is between 34259 - 34259 £ per year.
Make a real difference at Lucy Adams House - leading a support team that helps residents build independence and thrive in a safe, supportive environment. This is an incredible opportunity to join us as our Support Team Leader within our fantastic Lucy Adams House team. We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place as a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
Responsibilities
- Lead and supervise the Support Team to deliver high-quality support, enabling residents to maximise their independence and successfully move on from the service.
- Oversee the wellbeing and performance of the Support Team, carrying out core line management responsibilities.
- Ensure a consistent, person-centred and trauma-informed approach to support planning and risk assessments, in line with organisational policies and procedures.
- Promote equality, inclusion and fair access for all residents, supporting them to achieve positive outcomes during their time in the service.
- Manage and apply warning and eviction procedures consistently and appropriately.
- Build and maintain strong partnerships with statutory and external agencies, keeping the team informed of relevant housing and welfare developments.
Qualifications
- Knowledge of issues leading to homelessness.
- Knowledge of issues facing individuals struggling with drug and alcohol addiction, and mental health difficulties.
- Experience of working with homeless individuals within a hostel and dispersed environment.
- Experience of dealing with complex interpersonal situations.
- Full UK driving licence and access to own vehicle.
Benefits
- An annual salary of £34,259.50 plus a car allowance of £1,545 per annum.
- We are committed to providing a healthy work-life balance for employees and their families, as such we operate hybrid working conditions from home and our office in Bury St Edmunds.
- Flexible working around a 37 hour week.
- Annual Leave – 28 days per year (plus bank holidays), increasing to 32 days when you reach your 3rd year with us. You can also buy, sell or carry over up to 5 days of annual leave each year.
- Pension – between 7% - 12% dependant on individual contribution.
- Life assurance – a payment of X3 your salary.
- Annual Flu Jab – provided each winter to all employees.
- Electric Vehicle salary sacrifice scheme – plus we currently have free electric charging points.
- Competitive medical cashback plan.
Support Co-ordinator in Bury St Edmunds employer: Havebury Homes
Contact Detail:
Havebury Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Co-ordinator in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Lucy Adams House. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to support roles. Think about your experiences and how they align with the responsibilities of the Support Team Leader position. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in people's lives. This will demonstrate your commitment to the role and the values of Lucy Adams House.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Support Co-ordinator in Bury St Edmunds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Support Co-ordinator role. Highlight your experience with homelessness and support work, and show us how you can lead a team effectively.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with our values at Lucy Adams House. We want to see examples of your person-centred approach and how you've tackled complex situations in the past.
Be Person-Centred: Remember, we’re all about supporting residents to thrive. Use your application to reflect your understanding of trauma-informed care and how you promote equality and inclusion in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Havebury Homes
✨Know Your Stuff
Make sure you brush up on the key issues surrounding homelessness, addiction, and mental health. Understanding these topics will not only help you answer questions confidently but also show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Support Team Leader, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or handled complex interpersonal situations.
✨Emphasise Person-Centred Approaches
Be ready to discuss how you would implement a person-centred and trauma-informed approach in your work. Think of specific strategies you could use to support residents in building their independence and achieving positive outcomes.
✨Build Connections
Highlight your experience in building partnerships with external agencies. Discuss how you would keep your team informed about relevant housing and welfare developments, as collaboration is key in this role.