Project Co-ordinator in Bury St Edmunds

We have an exceptional opportunity to join our Lucy Adams House team as a Project Co-ordinator. Be at the heart of a service that changes lives. This role ensures Lucy Adams House is safe, well‑run and welcoming, overseeing 24‑hour staffing, safety compliance and essential works. You will work closely with the team to create an environment where residents can move forward towards independent living! We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer‑centric organisation, investing in our existing homes—including our zero‑carbon journey—as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Key Responsibilities

• Line‑manage the Project Team at Lucy Adams House homeless hostel ensuring suitable staffing is in place via the Staff Rota.
• Monitor welfare and development of the Project Team alongside line management core responsibilities.
• A flexible approach to working is required given the 24‑hour service.
• Ensure that the checks are carried out on residents by the Project Team to maintain their safety and the security of the building and its visitors, and monitor activity in the hostel and outlying properties via CCTV.
• Ensure safety rules of the hostel and accommodation are adhered to by residents and, if breaches of rules occur, ensure necessary support provisions and actions are taken.
• Assist the Project Manager, Support Co‑ordinator and Support Workers to help develop residents' social and life skills, aiming to enable residents to achieve their individual resettlement goals.

Qualifications

• Current driving licence and access to own vehicle.
• Knowledge of issues leading to homelessness.
• Computer literacy and ability to learn new IT systems as well as train others.
• Experience in relating effectively with individuals from all backgrounds in an empathetic way.
• Experience using a range of methods to communicate effectively.
• Experience dealing with complex interpersonal situations.

Benefits

• An annual salary of £32,812.81 plus a car allowance of £1,545 per annum.
• Flexible working around a 37‑hour week.
• Annual leave – 28 days per year (plus bank holidays), increasing to 32 days when you reach your 3rd year. You may buy, sell or carry over up to 5 days each year.
• Pension – between 7% and 12% dependent on individual contribution.
• Life assurance – a payment of 3× your salary.
• Annual flu jab – provided each winter to all employees.
• Electric vehicle salary sacrifice scheme – plus free electric charging points.
• Competitive medical cashback plan.

At Havebury we operate a no‑closing‑date policy and evaluate candidates upon application. Therefore, please apply without delay. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.