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- Tasks: Join our Voids Team to conduct quality repairs in carpentry and more.
- Company: Havebury, managing 8,000 homes in the east of England.
- Benefits: Competitive salary, company van, 28 days annual leave, and pension scheme.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: NVQ level 3 in Carpentry or equivalent and good customer care skills.
- Other info: Apply now; we evaluate candidates as applications come in!
The predicted salary is between 30000 - 40000 £ per year.
Join our Voids Team and make a real difference by conducting quality repairs such as carpentry, locksmith, glazing, framing and other associated areas in our homes. We own and manage approximately 8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We are committed to customer‑centric service, investing in our existing homes—including our zero‑carbon journey—and building new homes.
Base pay range: £36,990.20 per year, plus company van and fuel card.
Key Responsibilities:
- Diagnose faults and rectify them effectively, aiming for first‑visit repairs wherever possible.
- Maintain awareness of all company policies and procedures, including the tenant handbook.
- Identify repairs that are not landlord responsibility and report them to the line manager.
- When additional work is required, provide clear information on scope, duration, and materials.
- Deliver exceptional customer service to residents and stakeholders at all times.
Qualifications & Requirements:
- NVQ level 3 in Carpentry/multi‑skilled or equivalent.
- Experience working in a repairs/maintenance environment.
- Full driving licence.
- Good customer care skills.
- Competent user of IT.
Benefits:
- Annual salary of £36,990.20 plus a company van and fuel card.
- Annual leave: 28 days per year (plus bank holidays), increasing to 32 days after three years.
- Option to buy, sell, or carry over up to 5 days.
- Pension scheme: 7–12% contribution depending on individual contribution.
- Life assurance: payment of 3× salary.
- Annual flu jab provided to all employees.
- Electric Vehicle salary sacrifice scheme and free electric charging points.
- Competitive medical cashback plan.
Additional Information:
At Havebury we operate a no‑closing date policy and evaluate candidates upon application. Therefore please apply without delay. Due to the nature of some roles, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.
Multi-Skilled Maintenance Technician (Carpenter) in Bury St Edmunds employer: Havebury Homes
Contact Detail:
Havebury Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Maintenance Technician (Carpenter) in Bury St Edmunds
✨Tip Number 1
Get to know the company! Research their values and recent projects, especially their commitment to customer service and sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or during interviews, be ready to talk about your experience in repairs and maintenance. Highlight specific examples where you've delivered exceptional customer service or solved problems effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you see a role that fits. With a no-closing date policy, the sooner you apply, the better your chances of getting noticed. Plus, make sure to answer all questions thoroughly on the application form!
We think you need these skills to ace Multi-Skilled Maintenance Technician (Carpenter) in Bury St Edmunds
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your NVQ level 3 in Carpentry or any equivalent qualifications. We want to see how your skills match up with the role, so don’t hold back on showcasing your experience in repairs and maintenance!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so make it easy for us to see why you’re a great fit for the Multi-Skilled Maintenance Technician position.
Customer Service Matters: Since delivering exceptional customer service is key, share examples of how you've gone above and beyond for customers in previous roles. We love seeing candidates who understand the importance of a good tenant experience!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered as soon as possible. Remember, we evaluate candidates upon application, so get yours in early!
How to prepare for a job interview at Havebury Homes
✨Know Your Craft
Brush up on your carpentry skills and be ready to discuss specific techniques or projects you've worked on. Highlight your experience with repairs and maintenance, especially those that align with the job description.
✨Customer Service Matters
Since this role involves interacting with residents, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues effectively and left customers satisfied.
✨Understand Company Values
Familiarise yourself with the company's commitment to customer-centric service and their zero-carbon journey. Be prepared to discuss how your values align with theirs and how you can contribute to their mission.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to diagnose faults. Prepare to explain your thought process when tackling repairs and how you ensure first-visit fixes whenever possible.
