At a Glance
- Tasks: Support the Assets Team in delivering top-notch service and managing asset data.
- Company: Join a community-focused organisation dedicated to improving residents' lives.
- Benefits: Enjoy a competitive salary, hybrid working, and generous annual leave.
- Other info: Flexible hours and opportunities for career growth await you!
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30683 - 30683 € per year.
The Asset Officer supports the Assets Team in delivering high-quality service to residents by maintaining accurate asset data, managing enquiries, and coordinating data for major works procurement.
Responsibilities
- Support the Assets Team in delivering a great service to residents, ensuring that assets systems data is accurate and validated.
- Work with colleagues in the organisation to improve the ways we collect, manage and develop our asset data, including land registry enquiries.
- Gather intelligence about Havebury’s assets and assist in the planning of investments by recording, maintaining, and reporting management information about our assets and contracts.
- Work alongside internal teams regarding replacement and investment enquiries, as well as general enquiries.
- Coordinate data for major works procurement, including planned investment for properties over a 30-year period.
- Work closely with the Asset Data and Surveying Manager to improve financial and customer services.
- Be a key point of contact for the Asset team regarding Asset management enquiries and provide administration support to the team, including both internal and external customers.
- Support the wider Asset Data and Surveying Team in administration tasks such as booking appointments, raising purchase orders, and handling enquiries.
Qualifications
- Experience within a customer-facing role, dealing with members of the public including handling difficult situations.
- Experience working in an administration role.
- Excellent communication skills, both written and verbal.
- Exemplary organisation and prioritisation skills, with the ability to work on own initiative.
- Excellent IT skills, particularly Microsoft Excel.
Benefits
- Annual salary of £30,683.69.
- Hybrid working conditions from home and our office in Bury St Edmunds.
- Flexible working around a 37 hour week.
- Annual leave – 28 days per year (plus bank holidays), increasing to 32 days when you reach your 3rd year. You can buy, sell or carry over up to 5 days of annual leave each year.
- Pension – between 7% and 12% depending on individual contribution.
- Life assurance – a payment of 3× your salary.
- Annual flu jab – provided each winter to all employees.
- Electric vehicle salary sacrifice scheme – plus free electric charging points.
- Competitive medical cashback plan.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Asset Officer employer: Havebury Homes
Join a forward-thinking organisation that prioritises employee well-being and professional growth, offering a competitive salary and flexible hybrid working arrangements from our Bury St Edmunds office. With a strong focus on delivering exceptional service to residents, we foster a collaborative work culture where your contributions are valued, and you have the opportunity to enhance your skills while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Havebury. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching common questions for Asset Officer roles. Think about how your experience aligns with the responsibilities listed in the job description. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your organisational and IT skills, especially with Excel. This will help us see how you can contribute to the Assets Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Asset Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Asset Officer role. Highlight your experience in customer-facing roles and administration, as well as your communication skills. We want to see how you can bring your unique flair to our team!
Show Off Your IT Skills:Since excellent IT skills are a must, especially with Microsoft Excel, don’t forget to mention any relevant experience or projects. If you've worked on data management or reporting, let us know how you’ve used these skills to make an impact.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so show us you can get to the heart of the matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Havebury Homes
✨Know Your Assets
Before the interview, brush up on your knowledge of asset management and data accuracy. Familiarise yourself with common asset management systems and be ready to discuss how you can contribute to maintaining accurate asset data.
✨Showcase Your Communication Skills
Since this role involves dealing with residents and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled difficult situations in customer-facing roles to demonstrate your communication prowess.
✨Demonstrate Organisational Skills
Be prepared to discuss how you prioritise tasks and manage your time effectively. Think of specific instances where your organisational skills made a difference, especially in administrative roles or when coordinating multiple enquiries.
✨Excel at Excel
Given the emphasis on IT skills, particularly Microsoft Excel, make sure you're comfortable discussing your experience with spreadsheets. Consider preparing a few examples of how you've used Excel to analyse data or streamline processes in previous roles.
