Paid Social Manager in Manchester

ABOUT US – HAVAS MEDIA NETWORK: Havas Media Network (HMN) employs over 950 people in the UK & Ireland. We work with clients to generate meaningful outcomes and are extremely proud of our proven track record for accelerating business growth and creating a meaningful difference. HMN spans London, Leeds, Manchester, and Edinburgh, servicing clients through our agency brands including Havas Media, Arena Media, Ledger Bennett, Havas Market and Forward Media. Across all agency brands, we have defined shared values that shape the way we work and define what we expect from our people:

• Human at Heart: You will respect, empower, and support others, fostering an inclusive workplace and creating meaningful experiences.
• Head for Rigour: You will take pride in delivering high-quality, outcome-focused work and continually strive for improvement.
• Mind for Flair: You will embrace diversity and bold thinking to craft brilliant, unique solutions.

These behaviours are integral to our culture and for delivering impactful work for our clients and colleagues.

OUR DIGITAL ACTIVATION TEAM: All brands under HMN are serviced by a centralised digital activation function - a scaled team of 250+ experts spanning PPC SEO, affiliates, paid social, programmatic and commerce in the UK. Our paid social media team consists of over 60 experts – a team of executives, managers, directors and business directors – led by a head of paid social. We’re a highly motivated, energetic team with a passion for all things social. We like great ideas combined with smart planning and a relentless commitment to results. We’re constantly innovating for our clients, working with all the key platforms in the latest formats to reach audiences in interesting ways.

THE ROLE: This is an exciting position within Paid Social for an Account Manager, working on a diverse range of clients. You’ll be expected to manage key pieces of business, providing a superior service to our clients and delivering innovative communications planning solutions. You will apply your knowledge of paid social communications platforms to identify the most appropriate mediums and solutions to overcome the challenges clients are facing. Furthermore, you will be responsible for driving performance through an unrivalled understanding of social channels and how consumers use them.

Key Responsibilities

• Client account management and ability to communicate with and manage multiple stakeholders, providing first class service to our clients as well as delivering quality and innovative solutions.
• Support the Social Director and Business Director with the day-to-day running of client accounts as well as addressing strategic business challenges.
• Campaign/project management and the ability to take ownership and delivery of client projects from brief to campaign report.
• Own the finance process and month end reconciliations process.
• Effective time management for all responsibilities from both internal and external stakeholders.
• Knowledge of all tools available to support brand and performance.
• Understanding campaign optimisation across brand and performance.
• Understands the options and applications to improve performance. Adopt an outside the box thinking with an agile, proactive approach.
• Manage teams to ensure delivery to deadline and budget. Management of campaign pacing in delivering budget to forecast.
• Ensure that results are reported with accuracy and that actionable insights are shared for continuous campaign improvement.
• Confident and competent in presenting to large and small groups, reporting back on campaigns.
• Develop and maintain strong relationships with key partners (e.g. Facebook, Twitter) to keep abreast of platform developments.
• Ensure you are up to date with social trends.

Team & People Management

• Leads by example, maintains a positive attitude, embracing opportunities, resolving issues collaboratively and swiftly, and making sure that the Social Directors are kept informed of any issues/concerns.
• Encourages independent working and demonstrates effective delegation skills whilst supporting and providing continuous coaching to junior team members.
• Takes ownership of personal and team skills development with full commitment and attendance to all training and development sessions.
• Identify any developmental training needs and communicate them accordingly. Supporting development of AEs and continuous knowledge sharing.
• Act as an ambassador for the business, inspiring others and demonstrating our agency values.
• Monitor own workload in addition to any direct reports, ensuring a high-quality output collectively.

Who we’re looking for

• Someone with a passion for social media – using it, continuing to learn about it, innovating on it.
• Proven knowledge of and expertise in creating social media plans, paid activation, optimisation and reporting.
• Excellent attention to detail and accuracy.
• Experience of client management and clear communication skills with a strong ability to present ideas with conviction and gravitas.
• Experience with line management and assisting in individual development plans.
• Self-starter with proactive, can-do attitude.
• Ability to thrive in a fast paced, entrepreneurial environment.
• Solutions focused.
• Approachable.

Contract Type: Permanent. Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.