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- Tasks: Lead UX strategy and design for impactful digital experiences.
- Company: Join Ledger Bennett, a dynamic B2B agency within Havas Group.
- Benefits: Permanent role with opportunities for career growth and development.
- Other info: Collaborative environment with a focus on innovation and user-centred design.
- Why this job: Shape the future of B2B marketing while working with top global clients.
- Qualifications: Strong UX strategy experience and excellent communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Hello, we are Ledger Bennett, the integrated B2B agency within Havas Group. We're uniquely positioned at the intersection of entrepreneurial spirit and global scale. Since 1985, we've been obsessed with a singular mission: transforming one-time buyers into Forever Customers, creating long-term value rather than just short-term impact.
We deliver this through the powerful fusion of data, creativity, and media. Now, as part of the Havas family, the opportunities have never been bigger. Here, you'll work alongside talent across EMEA, APAC, and North America, partnering with clients like GE, Microsoft and LinkedIn to deliver radical relevance and intelligent customer experiences that drive real growth.
With 40+ years of B2B expertise and the backing of a global network, Ledger Bennett offers you the rare chance to shape the future of B2B marketing while building a career with no ceiling – just endless opportunity.
We’re looking for a Lead UX Strategist to define and elevate user experience across websites and digital campaigns. This is a client-facing role focused on usability, information architecture, and user validation through testing. You’ll lead the definition of experience frameworks, from structure and flows to wireframes, whilst partnering closely with UX/UI designers who bring these experiences to life visually.
Crucially, this role goes beyond project delivery. You’ll play a key part in shaping and growing the agency’s UX offering, with the opportunity to establish processes, influence strategy, and build a UX team over time.
Key Responsibilities- UX Strategy & Client Leadership
- Lead UX strategy across client engagements, from discovery through to delivery
- Translate business objectives and campaign goals into clear, user-centered experience strategies
- Facilitate workshops (e.g. discovery, journey mapping, IA definition)
- Act as a trusted advisor to clients, confidently presenting and defending UX decisions
- Information Architecture & Experience Design
- Define site structures, navigation systems, and content hierarchies
- Create sitemaps, user flows, and scalable IA frameworks
- Ensure experiences are intuitive, accessible, and aligned to user and business needs
- Wireframing & Experience Definition
- Produce low- to mid-fidelity wireframes that define layout, structure, and interaction patterns
- Focus on user journeys, content prioritisation, and functional requirements
- Provide clear documentation and rationale to support design and development
- User Research & Testing
- Plan and conduct usability testing (moderated and unmoderated)
- Develop test plans, scripts, and reporting outputs
- Translate insights into actionable improvements and optimisations
- Collaboration & Delivery
- Partner closely with UX/UI designers to ensure smooth handoff and execution
- Work cross-functionally with strategy, creative, and development teams
- Maintain UX integrity throughout the project lifecycle
- UX Capability & Team Growth
- Define and evolve the agency’s UX methodologies, tools, and best practices
- Identify opportunities to embed UX earlier in the client lifecycle
- Contribute to new business pitches and thought leadership
- Support hiring, mentoring, and growing a UX team over time
- Strong experience in UX strategy, information architecture, or UX research within an agency or consultancy
- Proven ability to lead UX on complex, client-facing projects
- Deep understanding of usability principles and user-centred design
- Experience creating sitemaps, user flows, and wireframes
- Hands-on experience conducting user testing and synthesising insights
- Excellent communication and stakeholder management skills
- Proficiency in tools such as Figma, Miro, Axure, or similar
- Clear, effective UX strategies that improve usability and performance
- Strong client confidence in UX as a strategic discipline
- Consistent, high-quality experience frameworks across projects
- A defined and growing UX capability within the agency
- Foundations in place to scale a UX team
Contract Type: Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Senior UX Strategist in London employer: HAVAS
Contact Detail:
HAVAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Strategist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings at places like Ledger Bennett.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX projects, especially those that demonstrate your ability to lead strategy and user research. Make sure it’s easy to navigate – after all, you’re a UX expert!
✨Tip Number 3
Prepare for interviews by practising your storytelling. Be ready to discuss how you've tackled complex UX challenges and how your strategies have led to successful outcomes. Remember, confidence is key when presenting your ideas!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Ledger Bennett team.
We think you need these skills to ace Senior UX Strategist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior UX Strategist role. Highlight your experience in UX strategy and client leadership, and show us how you can translate business objectives into user-centred strategies.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include examples of your work with wireframes, sitemaps, and user testing. We want to see how you've applied your knowledge in real-world scenarios.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can confidently present and defend their UX decisions, so don’t be afraid to share your unique perspective and approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Ledger Bennett!
How to prepare for a job interview at HAVAS
✨Know Your UX Stuff
Make sure you brush up on your UX strategy, information architecture, and user research skills. Be ready to discuss specific projects where you've led UX initiatives, and how your decisions positively impacted usability and client satisfaction.
✨Showcase Your Process
Prepare to walk through your UX process step-by-step. Whether it's creating sitemaps or conducting user testing, be clear about how you approach each stage. This will demonstrate your strategic thinking and ability to translate business objectives into user-centred designs.
✨Engage with Real Examples
Bring along a portfolio that highlights your best work. Use real examples to illustrate your experience with wireframes, user flows, and usability testing. This not only shows your skills but also gives you a chance to discuss the impact of your work on previous clients.
✨Be a Team Player
Since this role involves collaboration with UX/UI designers and other teams, be prepared to discuss how you’ve successfully worked in cross-functional environments. Highlight any experiences where you’ve mentored others or contributed to building a team, as this aligns with their focus on growing a UX capability.