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For Companies At a Glance
- Tasks: Manage social and digital projects, ensuring timely delivery and high-quality outcomes.
- Company: Join Havas SO, a healthcare communications agency focused on meaningful health experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a creative team that impacts patient well-being through engaging communications.
- Qualifications: Strong communication skills and knowledge of social/digital platforms are essential.
- Other info: Experience with digital advertising tools is a plus; regulatory knowledge is desirable but not required.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers – built for clients that refuse to settle.
For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first.
With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world.
Summary of Our Role
As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams.
You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team.
The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross.
What You Can Expect to Be Doing:
Account & Client Management
- Oversee day‑to‑day delivery of digital and social tactics across client programmes.
- Manage digital advertising activations, tracking, and performance evaluation.
- Lead social listening and insights workstreams.
- Provide clear briefs and direction to junior team members while supporting their development.
- Keep clients informed with regular updates, recommendations, and progress reports.
- Maintain and grow relationships with both clients and third‑party partners.
Communications & Content
- Contribute to the strategic planning of client communications programmes.
- Build knowledge of healthcare media and advise on appropriate targeting.
- Develop relationships with industry experts, KOLs, and HCPs to enhance campaign impact.
- Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media.
- Support senior colleagues in developing proposals and presenting at client meetings.
Financial & Operational Excellence
- Support senior team members with budgeting, forecasting, and account profitability.
- Track budgets, manage invoicing, and minimise over‑servicing.
- Help ensure client deadlines and quality standards are consistently met.
Industry Awareness
- Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment.
- Stay current on healthcare industry developments and competitor activity.
This Role Could Be a Great Fit for You If…
- You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns.
- You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more.
- You’re a strong communicator – clear, concise, and confident across written and verbal formats.
- You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards.
- You’re collaborative, organised, solutions‑oriented, and eager to grow.
Social & Digital Account Manager employer: Havas SO
Contact Detail:
Havas SO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social & Digital Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in healthcare communications and digital marketing. Follow industry leaders on social media and engage with their content to understand what resonates with audiences.
✨Tip Number 2
Network with professionals in the healthcare communications field. Attend relevant events or webinars to meet potential colleagues and learn about the challenges they face, which can help you tailor your approach during interviews.
✨Tip Number 3
Gain hands-on experience with digital advertising tools like Google Ads Manager and Facebook Business Manager. Consider running small campaigns or projects to showcase your skills and understanding of these platforms.
✨Tip Number 4
Stay updated on compliance and regulatory standards in healthcare communications. Understanding the ABPI and other regulations will not only enhance your knowledge but also demonstrate your commitment to ethical practices in your role.
We think you need these skills to ace Social & Digital Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social and digital account management. Emphasise your project management skills and familiarity with digital advertising platforms like Google Ads Manager and Facebook Business Manager.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the healthcare communications industry. Mention specific examples of how you've successfully managed social and digital projects in the past.
Showcase Industry Knowledge: Demonstrate your understanding of current trends in social and digital media. Reference any tools you’ve used, such as Google Keyword Planner or Semrush, and discuss how they can be applied to enhance client communications.
Proofread and Edit: Before submitting your application, carefully proofread your documents. Ensure there are no spelling or grammatical errors, and that your writing is clear and professional. This reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Havas SO
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing social and digital projects. Highlight specific examples where you ensured timely delivery and high-quality outcomes, as this role heavily relies on effective project management.
✨Demonstrate Your Knowledge of Digital Platforms
Familiarise yourself with the major social and digital platforms mentioned in the job description. Be ready to discuss their best practices and how you've successfully used tools like Google Keyword Planner and Semrush in past roles.
✨Engage with Industry Trends
Stay updated on the latest trends in healthcare communications and digital marketing. During the interview, share insights on how these trends can be applied to enhance client engagement and campaign effectiveness.
✨Prepare for Client Engagement Scenarios
Think of scenarios where you've acted as a point of contact for clients. Be ready to explain how you provided updates and advice, showcasing your excellent verbal and written communication skills.
