At a Glance
- Tasks: Manage digital and social communications for healthcare clients, ensuring smooth project delivery.
- Company: Dynamic health communications agency focused on innovative solutions.
- Benefits: Hybrid work model, vibrant office environment, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities to develop strategic capabilities and client relationships.
- Why this job: Join a passionate team making a real impact in healthcare communications.
- Qualifications: Experience in digital account management and knowledge of omnichannel strategies required.
The predicted salary is between 40000 - 50000 € per year.
We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world.
As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams.
You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team.
The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross.
- Account & Client Management
- Oversee day‑to‑day delivery of digital and social tactics across client programmes.
- Manage digital advertising activations, tracking, and performance evaluation.
- Provide clear briefs and direction to junior team members while supporting their development.
- Maintain and grow relationships with both clients and third‑party partners.
- Communications & Content
- Contribute to the strategic planning of client communications programmes.
- Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media.
- Support senior colleagues in developing proposals and presenting at client meetings.
- Financial & Operational Excellence
- Support senior team members with budgeting, forecasting, and account profitability.
- Track budgets, manage invoicing, and minimise over‑servicing.
- Help ensure client deadlines and quality standards are consistently met.
- Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment.
You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns. You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more. You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards.
Digital Account Manager's in London employer: Havas SO
As a leading health communications agency, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and collaboration. Our London office at King’s Cross offers a vibrant environment where you can thrive professionally while contributing to impactful healthcare solutions. With ample opportunities for personal growth and development, we empower our employees to take ownership of their projects and drive digital excellence in a fast-paced, supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Account Manager's in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare communications space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in digital and social communications. Include case studies of successful campaigns you've managed, and make sure to showcase your understanding of omnichannel strategies. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their approach to healthcare communications and think about how your experience aligns with their needs. Be ready to discuss specific examples of how you've tackled challenges in past roles – this will show you're the right fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can contribute to our vibrant team. Keep an eye on our job listings and make sure your application reflects your enthusiasm for healthcare communications and your expertise in digital platforms.
We think you need these skills to ace Digital Account Manager's in London
Some tips for your application 🫡
Show Your Passion for Healthcare:Make sure to highlight your enthusiasm for healthcare communications in your application. We want to see that you understand the complexities of the industry and are excited about tackling them head-on!
Tailor Your Experience:When detailing your experience, focus on your background in digital and social healthcare communications. We love seeing how you've successfully managed omnichannel campaigns and used digital advertising platforms.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Havas SO
✨Know Your Digital Platforms
Make sure you brush up on your knowledge of major digital advertising platforms like Google Ads Manager and Facebook Business Manager. Be ready to discuss how you've used these tools in past campaigns and the results you've achieved.
✨Showcase Your Healthcare Passion
Demonstrate your enthusiasm for healthcare communications during the interview. Share specific examples of projects you've worked on that relate to healthcare, and explain why this sector excites you.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as managing client expectations or resolving conflicts within a team. Think of examples from your experience where you successfully navigated similar challenges.
✨Understand the Company’s Approach
Research the agency's unique approach to health communications. Be prepared to discuss how you can contribute to their mission of breaking down traditional siloes and crafting audience-first solutions.
