At a Glance
- Tasks: Lead client accounts, drive growth, and ensure exceptional project delivery.
- Company: Dynamic health communications agency focused on innovative solutions.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact in healthcare PR while leading creative teams.
- Qualifications: Experience in healthcare PR and strong leadership skills required.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first.
With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world.
Summary of Our Role
We are looking for an experienced Client Services Director to join our senior leadership team. This pivotal role is responsible for driving client satisfaction, leading strategic direction, and ensuring projects are delivered on time, on strategy, and within budget. You will act as an ambassador for Havas SO, fostering strong client relationships and spearheading business growth.
Prospective candidates MUST have experience in healthcare PR / Earned Media, and should have worked on high-profile global healthcare focused accounts. Please also note that our current hybrid working model is two days from home.
What You Can Expect to Be Doing
- Leading multiple client accounts, setting strategic direction and quality standards.
- Managing senior client expectations and ensuring exceptional delivery across all projects.
- Driving organic growth and identifying new business opportunities.
- Mentoring and developing account teams, championing creativity and innovation.
- Overseeing profitability of accounts and contributing to overall agency success.
- Collaborating across disciplines and the wider Havas network to deliver integrated solutions.
- Staying ahead of industry trends, regulatory developments, and market dynamics.
This Role Could Be a Great Fit for You If
- You possess exceptional leadership, communication, and people management skills.
- You thrive in a fast-paced environment and can juggle multiple priorities with ease.
- You have strong commercial acumen and experience managing budgets and profitability.
- You are passionate about healthcare communications and have a deep understanding of pharma, patient advocacy, and regulatory frameworks.
- You are proactive, strategic, and driven to deliver outstanding results for clients and the agency.
Client Services Director - Healthcare PR in London employer: Havas SO
Contact Detail:
Havas SO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Healthcare PR in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your insights about healthcare PR. We want to see your passion and knowledge shine through!
✨Tip Number 3
Prepare for those interviews! Research the company and come armed with questions that show you’re genuinely interested in their work. We love candidates who are curious and engaged!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talent that fits our dynamic team!
We think you need these skills to ace Client Services Director - Healthcare PR in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Director role. Highlight your experience in healthcare PR and any high-profile accounts you've worked on. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: Since this role is all about leading teams and driving client satisfaction, don’t forget to share examples of your leadership experience. We love hearing about how you've mentored others and fostered creativity in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at Havas SO
✨Know Your Stuff
Make sure you brush up on the latest trends in healthcare PR and earned media. Familiarise yourself with the agency's recent projects and clients, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Client Services Director, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, driven client satisfaction, and fostered strong relationships in previous roles.
✨Be Ready to Discuss Strategy
Expect questions about your strategic approach to client accounts. Think about how you've set direction and quality standards in past positions, and be ready to share specific examples of how you've driven growth and innovation.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the agency's vision and how you can contribute. This could include inquiries about their approach to integrated solutions or how they stay ahead of industry changes.