Client Services Director - Healthcare PR

Head of Talent Acquisition at Havas Health Network (UK) & Havas Lynx | I\’m hiring!

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers – built for clients that refuse to settle.

For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future‑ready, we break down traditional communications siloes, and craft solutions that are always audience and creative‑first.

With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world.

Summary of Our Role

We are looking for an experienced Client Services Director to join our senior leadership team. This pivotal role is responsible for driving client satisfaction, leading strategic direction, and ensuring projects are delivered on time, on strategy, and within budget. You will act as an ambassador for Havas SO, fostering strong client relationships and spearheading business growth.

Prospective candidates MUST have experience in healthcare PR / Earned Media, and should have worked on high‑profile global healthcare focused accounts. Please also note that our current hybrid working model is two days from home.

What You Can Expect to Be Doing

• Leading multiple client accounts, setting strategic direction and quality standards.
• Managing senior client expectations and ensuring exceptional delivery across all projects.
• Driving organic growth and identifying new business opportunities.
• Mentoring and developing account teams, championing creativity and innovation.
• Overseeing profitability of accounts and contributing to overall agency success.
• Collaborating across disciplines and the wider Havas network to deliver integrated solutions.
• Staying ahead of industry trends, regulatory developments, and market dynamics.

This Role Could Be a Great Fit for You If

• You possess exceptional leadership, communication, and people management skills.
• You thrive in a fast‑paced environment and can juggle multiple priorities with ease.
• You have strong commercial acumen and experience managing budgets and profitability.
• You are passionate about healthcare communications and have a deep understanding of pharma, patient advocacy, and regulatory frameworks.
• You are proactive, strategic, and driven to deliver outstanding results for clients and the agency.

Seniority level

Director

Employment type

Full‑time

Job function

Public Relations, Advertising, and Management

Industries

Marketing Services