At a Glance
- Tasks: Manage digital and social communications for healthcare clients, ensuring smooth project delivery.
- Company: Dynamic health communications agency focused on innovative solutions.
- Benefits: Hybrid work model, vibrant office environment, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities to develop strategic capabilities.
- Why this job: Join a passionate team making a real impact in healthcare communications.
- Qualifications: Experience in digital account management and omnichannel campaigns required.
The predicted salary is between 40000 - 50000 € per year.
We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first.
No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world.
As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams.
You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team.
The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross.
- Account & Client Management
- Oversee day‑to‑day delivery of digital and social tactics across client programmes.
- Manage digital advertising activations, tracking, and performance evaluation.
- Provide clear briefs and direction to junior team members while supporting their development.
- Maintain and grow relationships with both clients and third‑party partners.
- Communications & Content
- Contribute to the strategic planning of client communications programmes.
- Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media.
- Support senior colleagues in developing proposals and presenting at client meetings.
- Financial & Operational Excellence
- Support senior team members with budgeting, forecasting, and account profitability.
- Track budgets, manage invoicing, and minimise over‑servicing.
- Help ensure client deadlines and quality standards are consistently met.
- Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment.
You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns. You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more. You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards.
Digital Account Manager (M/F) /d in City of London employer: Havas SO
As a leading health communications agency, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and collaboration. Our London office at King’s Cross offers a vibrant environment where you can thrive professionally while contributing to impactful healthcare solutions. With a strong focus on employee growth, we provide ample opportunities for skill development and career progression, ensuring that our team members are always at the forefront of digital excellence in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Account Manager (M/F) /d in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work in digital and social communications. This is your chance to shine and demonstrate how you can bring value to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can contribute to their success. Tailor your responses to show that you’re not just another candidate, but the right fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you’re genuinely interested in being part of our vibrant team at StudySmarter.
We think you need these skills to ace Digital Account Manager (M/F) /d in City of London
Some tips for your application 🫡
Show Your Passion for Healthcare:When writing your application, let your enthusiasm for healthcare communications shine through. We want to see that you’re not just ticking boxes but genuinely excited about making a difference in this field.
Tailor Your Experience:Make sure to highlight your relevant experience in digital and social healthcare communications. We love seeing how your background aligns with the role, so don’t be shy about showcasing your skills with platforms like Google Ads and Facebook Business Manager.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Havas SO
✨Know Your Digital Platforms
Make sure you brush up on your knowledge of major digital advertising platforms like Google Ads Manager and Facebook Business Manager. Be ready to discuss how you've used these tools in past projects and how they can be leveraged for healthcare communications.
✨Showcase Your Strategic Thinking
Prepare examples of how you've contributed to strategic planning in previous roles. Think about specific campaigns where your input made a difference, especially in omnichannel strategies. This will demonstrate your proactive mindset and ability to shape digital strategies.
✨Build Rapport with the Interviewers
Since relationship-building is key in this role, practice engaging with your interviewers. Ask insightful questions about their current projects and express genuine interest in their work. This will show that you’re not just looking for a job, but are keen to be part of their team.
✨Understand the Healthcare Landscape
Familiarise yourself with the NHS and global healthcare systems, as well as relevant regulatory codes. Being able to discuss these topics will highlight your commitment to the industry and your readiness to tackle complex health challenges.
