Account Manager

Arena is a media agency designed exclusively for clients who live in culture - think Gaming, Arts, Film, TV and Fashion. From Puma to JBL, Bumble, Rémy Cognac, Cointreau, Bethesda to Square Enix, UKTV to Universal Music and our most recent win, Lionsgate.
We are here to rewrite the rules of entertainments & create meaningful moments in culture.
Do you want to challenge the status quo?
Do you think there's a better way that defies the tired, outdated conventions you see from most of today's media agencies?
Do you have an appetite to do the type of work that gets more shared, more talked about, more noticed?
If yes, then we are for you.

A Bit About You…

We want people who feel a passion for this industry,
Who are naturally curious,
Who live and breathe culture.
We want fresh opinions and ideas. Thinking that challenges the status quo and that leads to innovation.
Our philosophy here is to hire for attitude, train for skill. If you've got the qualifications great. If you've got the passion even better.
If any of this sounds like you. If you want to create solutions that unify advertising, PR, social, experiences and media. If you want to create cultural impact far greater than the sum of the individual parts, then please get in touch.

Account Manager

As an Account Manager at Arena Media, you are a key operator in the smooth execution of theatrical and home entertainment campaigns across the Lionsgate slate. Working closely with the Account Director, you will be responsible for campaign planning, client servicing and execution. This role requires balancing precision in delivery with creative ideas, all while navigating fast-paced, ever-evolving projects.

Job Description

The position requires a minimum of 2+ years working within a media agency environment and preferably with film industry knowledge and passion. We need an enthusiastic and pro-active candidate who is accustomed to the pressures and quick turnarounds of key account handling across all media. The candidate should showcase specific skill and familiarity with insight tools such as TGI, YouGov etc.
Due to the nature of our agency and business, the candidate must have good communication skills; able to multi-task to an exceptional level; good organisational skills and understand that a high level of service to our clients is expected. An additional benefit would be experience in the entertainment industries and/or a passion for entertainment; gaming especially.

Day-to-Day Responsibilities

Primary Focus:

• Develop a strong relationship with clients built on expertise, confidence, trust, enthusiasm and reliability of their industry and business.
• Ensure all campaigns are managed and executed to an exceptional standard
• Assist the senior team on campaign planning and buying

General Work

• Day to day communication of updates and maintenance to both clients and agency departments involved in products.
• Co-ordination of campaigns in brief
• Working alongside internal departments to generate clear rationales and detailed media plans
• Managing delivery of live campaigns
• Anticipating milestones and requirements on live campaigns are achievable, to ensure both client and agency departments are prepared in advance
• Reactive to adapt plans when circumstances change (release dates, budgets) and brief accordingly
• Ensuring all standard client requirements are delivered correct and on time (contact reports, monthly competitive reviews, online status reports)
• Manage product lifecycle from media briefing to media strategy to planning and implementation

Client Service

• Delivering an elevated level of client service which truly delivers against client needs
• Attending kick-off meetings with all marketing agencies and clients
• Support senior team to produce strategy and planning bespoke to each international territory
• Support senior team to present market, competitive and post-campaign analysis
• Assisting coordination of creative delivery

Other Information

• Office hours are 9.15am - 5.30pm Monday to Friday.
• 25 days holiday per annum.
• 4 days mental health allowance
• Full training will be provided once evaluation of skill set has been undertaken.
• Hybrid Working (3 days a week in the office)

Finally,

Our clients are enthusiastic, talented people that are enjoyable to work with; recognise the time and effort we put into our standard of service and treat us as part of their team. As the industry is young and creative, so are the staff and that makes our job dynamic, involved and pioneering.
Arena Media represents a similar approach. We are highly motivated, empowered and creative. Due to this we are a company of enthusiasts within the entertainment business that truly enjoy the work we do and the company we work for. This opportunity allows for the individual not only to be involved media innovation across all sectors and platforms but to work with one of the most innovative and fast-moving industry's there is.