At a Glance
- Tasks: Manage client accounts, ensuring satisfaction and timely project delivery.
- Company: Join Havas Lynx, a leading global healthcare communications agency.
- Benefits: Enjoy hybrid working, 28 days holiday, and extensive learning opportunities.
- Other info: Be part of a supportive team focused on innovation and personal growth.
- Why this job: Make a real impact in healthcare while developing your career in a creative environment.
- Qualifications: 2+ years in account management with creative agency experience required.
The predicted salary is between 36000 - 60000 £ per year.
At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.
Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.
Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays.
Our Role: The role of Account Manager will see you take a pro-active approach in the management of your accounts, focusing on client satisfaction, communication, quality control and profitability. As an Account Manager, you will ensure that your clients receive the highest individual attention and that we deliver projects on time, on budget and on brief. You will contribute your ideas and knowledge to the team, helping your senior team to support and develop the junior members.
What you can expect to be doing:
- You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner.
- You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns.
- You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs.
- You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget.
- You will oversee the quality control of work that leaves the agency, making sure it adheres to the client’s approved brief.
- You will support the Senior Account Manager and Account Director working closely with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering.
- You will have a proactive approach to identifying and initiating business opportunities with new and existing clients.
This role could be a great fit for you if:
- You have previous experience in a similar role - this is not a graduate role (2 years +).
- Creative agency experience is essential (not media, digital or production).
- Strategic account management (Not pure delivery or PM work).
- Experience working on creative briefs.
- Experience working on client accounts.
- Client facing experience.
- Confidence and eager to learn and develop.
- Ideally, you have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning.
What you can expect from us: A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.
You can also expect a whole host of benefits, including:
- Hybrid Working – 3 days in the office (flexible working options are available for in-office days).
- Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service.
- Option to buy, carry or sell holidays.
- Early Friday finish throughout the year.
- Seasonal working hours.
- Enhanced family leave, pay and return to work benefit scheme.
- Extensive L&D support.
- Sabbatical opportunities.
- Season ticket interest free loans for travel.
- Cycle to work scheme.
- Life insurance (4x salary).
- Company pension scheme.
- Fully compensated company events.
- Volunteer days.
- Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more.
- +Medicash healthcare benefit.
- 24/7 access to a free, confidential and independent Employee Assistance Programme.
Get in touch to find out how we can make an impact that matters together.
Contract Type: Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Account Manager employer: Havas Media Group Spain SAU
Havas Media Group is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. Located in London, this hybrid role offers employees the flexibility to balance their professional and personal lives while engaging in meaningful projects that drive global client success. With a strong emphasis on employee growth, Havas provides ample opportunities for professional development and collaboration across diverse teams, making it an ideal place for those looking to make a significant impact in the world of content strategy.
Contact Details:
Havas Media Group Spain SAU Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Havas Lynx and understanding their work in healthcare communications. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Account Manager role. Highlight your client-facing skills and any creative agency experience you've got under your belt.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Havas Lynx team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your relevant experience in creative agencies and strategic account management. We want to see how your skills align with what we do at Havas Lynx!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for healthcare communications and how you can contribute to our mission. Be sure to mention any experience with Generative AI tools if you have it, as it’s a big plus for us.
Showcase Your Client Management Skills:In your application, emphasise your ability to build meaningful relationships with clients. We’re looking for someone who can ensure client satisfaction and deliver projects on time, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Let’s get started on this journey together!
How to prepare for a job interview at Havas Media Group Spain SAU
✨Know Your Clients
Before the interview, dive deep into Havas Lynx's client portfolio and recent campaigns. Understanding their clients' needs and how the agency positions itself as a strategic partner will show your proactive approach and genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous account management experiences, especially in creative agencies. Highlight specific projects where you successfully managed client relationships and delivered on briefs, demonstrating your strategic thinking and problem-solving skills.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle client requests and manage projects. Prepare examples of how you've dealt with challenging situations in the past, focusing on your communication skills and quality control measures.
✨Emphasise Continuous Learning
Since the role mentions familiarity with Generative AI tools, be prepared to discuss any relevant certifications or courses you've completed. Show your eagerness to learn and adapt, which aligns with Havas Lynx's commitment to innovation and development.
