Experience Director (Experiential) in Manchester

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting‑edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people’s lives.

Summary of the role

As the Experience Director at Havas Lynx, you are the bridge between ambitious strategy and ground‑breaking reality. Reporting to the Executive Leadership Team, you will co‑lead the experiential team alongside a Client Engagement Lead, and will be responsible for making the work happen at the highest level, ensuring our experiential and congress offering is the most innovative in the healthcare sector. You will be a driving force in developing our offering where we fearlessly change how healthcare feels and develop brand experiences that ripple. You are a master of orchestration, capable of identifying and pulling together the right internal and external talent to execute complex visions. While you are grounded in the practicalities of production, you possess a restless creative eye and a passion for pushing boundaries. You don’t just deliver what is asked; you proactively suggest outside‑the‑box solutions that elevate the brand experience and sell the vision to our clients.

What you can expect to be doing:

• Identify and manage a high‑performance network of external partners, including architects, creative technologists, and digital artists, to deliver best‑in‑class executions.
• Challenge internal teams and external partners to move beyond traditional booth and brand experience thinking, integrating outside‑in inspiration from other industries into healthcare.
• Partner with the Client Engagement Director to translate brand strategy into tangible, immersive experiences that deliver on client objectives and act as the final guardian of the experience.
• Lead the technical‑creative narrative in client meetings, building trust through a blend of innovative ideas and delivery confidence while acting as the agency’s go‑to expert for experiential innovation.
• Ensure that ambitious creative ideas are delivered within budget and to a high standard, overseeing complex cost proposals for large‑scale builds.
• Establish the workflows and standards required for a world‑class experiential unit, ensuring scalability and efficiency as the unit grows.
• Foster a high‑energy, one‑team atmosphere between Client Services, Creative, and Production departments.
• Proactively seek out and share trends in technology, design and engagement from outside the healthcare industry to keep the offering at the cutting edge and inspire continuous learning.

This role could be a great fit for you if:

• You possess a keen eye for spatial design, technology, and storytelling within physical and digital spaces, and believe that information should be beautiful.
• You have the ability to flex between long‑term planning and the high‑pressure problem‑solving required for live environments, with proven experience in sourcing and leading diverse, multi‑disciplinary production teams.
• You are never satisfied with the status quo and are always looking for the next first in experiential engagement.
• You have a proactive, how‑can‑we mindset that turns creative challenges into operational successes.
• You are naturally inclusive and driven by the success of the partnership with the Client Engagement Director.
• You have a love for seeing ideas become real and tangible in beautiful and joyous ways.
• You are committed to being the final point of quality control, ensuring that both the wow and the how are delivered to an uncompromising standard.
• You have experience working in an agency environment with a strong understanding of healthcare communications.