Group Account Director

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.

As a Group Account Director at Havas Lynx, you will be proven at establishing and nurturing effective, long-lasting client partnerships. You will ensure that our clients receive the highest individual attention, based on a thorough understanding of their business and personal drivers. Your strategic nous and critical thinking will mean that you can readily identify opportunities within your existing accounts and beyond resulting in exceptional creative campaigns with demonstrable impact. As a natural leader, you will lead and inspire your team to deliver an efficient, effective and profitable service; whilst creating space for their personal growth and development.

What you can expect to be doing:

• As a key client partner, you will be responsible for building effective, long-lasting relationships.
• Leading your accounts to position Havas Lynx as the client’s strategic partner as well as using your well-established network to develop broader business opportunities.
• Maintain a thorough understanding of the client’s business and the industry in which they operate, equipping the wider Client Services Team with this knowledge.
• Utilise your knowledge and draw on your experience to foresee and solve problems proactively - appreciating when it is appropriate to escalate matters to the Client Services Director (CSD).
• Empower the team, delegating clearly and effectively whilst maintaining overall responsibility for the work that they produce.
• Demonstrate thorough knowledge of Havas Lynx credentials and be able to confidently explain the agency's portfolio of services to clients to grow accounts and bring in new business.
• Develop your team’s capability in all areas of customer service and account management, encouraging best practice across creative, production, client services and financial management.

This role could be a great fit for you if:

• You are an experienced Group Account Director with significant Healthcare/pharmaceutical experience in a creative agency. This is imperative for this role.
• Veeva experience and Omnichannel HCP assets expertise.
• Creative conceptual project end to end management.
• Commercial/forecast expertise.
• You have managed large teams across multiple brands.
• You have worked on global campaigns and clients.
• You have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning.

What you can expect from us:

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including:

• Hybrid Working – 3 days in the office (flexible working options are available for in-office days).
• Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service.
• Option to buy, carry or sell holidays.
• Early Friday finish throughout the year.
• Seasonal working hours.
• Enhanced family leave, pay and return to work benefit scheme.