At a Glance
- Tasks: Lead and grow experiential offerings in healthcare advertising, nurturing client partnerships.
- Company: Havas Lynx, a global leader in healthcare communications.
- Benefits: Hybrid working, generous holiday allowance, and extensive family leave benefits.
- Other info: Join a supportive environment focused on learning and career growth.
- Why this job: Make a real impact in healthcare through innovative experiential campaigns.
- Qualifications: Experience in congress management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?
Summary of the role
As the Client Engagement Director (Experiential) at Havas Lynx, you will be responsible for leading and growing our experiential offering with a core focus on specialised congress. You will be a proven expert in nurturing long-lasting client partnerships, specifically within the live and brand experience space. You will take strategic ownership of the experiential portfolio, providing high-level consultancy to clients while identifying and driving new business. Working in close partnership with our Creative/Executive Production leads, you will ensure that strategic rigor meets world-class creative execution. As a natural leader, you will inspire a multi-disciplinary team to deliver efficient, effective, and profitable experiential services, ensuring our offering remains at the cutting edge of the healthcare industry.
About us
At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change - a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.
What you can expect to be doing:
- Maintain strong client relationships, positioning yourself as a strategic partner for their congress and experiential needs while developing a deep understanding of their brand strategy to ensure activations deliver mutual gains and measurable ROI.
- Lead strategic responses for experiential briefs, ensuring creative concepts are factually accurate, medically compliant, and strategically on point, whilst acting as a subject matter expert across the agency.
- Proactively identify and lead new business opportunities within existing client rosters and via external pitches, taking complete responsibility for the financial success of the experiential portfolio.
- Oversee the development of complex cost proposals for large-scale builds and activations, ensuring sound financial health and smart billing practices while educating the wider Client Services team on experiential financial procedures.
- Act as the final point of quality control for all experiential projects, ensuring they are delivered to the highest standard, on time, and within budget, whilst monitoring and measuring campaign effectiveness.
- Empower and lead a team of specialists, creating a positive culture of continued learning and fostering collaboration between Client Services, Creative, and Production.
This role could be a great fit for you if:
- You have significant previous congress experience along with proven management and leadership skills with the ability to drive a collaborative approach across different disciplines.
- You possess strategic and critical thinking abilities, with the capacity to flex between long-term big picture planning and day-to-day problem-solving for live events.
- You demonstrate exceptional commercial acumen and experience managing large-scale project budgets.
- You are proactive and self-starting, resilient and responsive to the fast-paced nature of live event environments.
- You act as a collaborative partner who champions and celebrates the experiential discipline, motivating and inspiring others across the agency.
- You drive excellence by pushing the boundaries of what is possible in healthcare experiential.
What you can expect from us
A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including:
- Hybrid Working – 3 days in the office (flexible working options are available for in-office days).
- Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service.
- Option to buy, carry or sell holidays.
- Early Friday finish throughout the year.
- Seasonal working hours.
- Enhanced family leave, pay and return to work benefit scheme.
Client Engagement Director - Experiential employer: Havas Lynx
Havas Lynx is an exceptional employer that champions creativity and innovation in the healthcare advertising sector. With a strong commitment to employee growth through initiatives like #LYNXLife and #LXAcademy, we foster a supportive work culture that values collaboration and excellence. Our hybrid working model, generous holiday allowance, and focus on work-life balance make Havas Lynx an attractive place for professionals seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director - Experiential
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and experiential sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects and successes in client engagement and experiential marketing. Use this as a conversation starter during interviews or networking events to demonstrate your value and experience.
✨Tip Number 3
Prepare for interviews by researching the company and its recent campaigns. Tailor your responses to show how your skills align with their needs, especially in creating transformative healthcare experiences. This will help you stand out as a candidate who truly understands their mission.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining Havas Lynx. Plus, it’s a great way to ensure your application gets into the right hands. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Client Engagement Director - Experiential
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for healthcare advertising shine through. We want to see how you can transform lives with your ideas and creativity, so don’t hold back!
Tailor Your Experience:Make sure to highlight your previous experience in congress and experiential projects. We’re looking for someone who can demonstrate their strategic thinking and leadership skills, so be specific about your achievements.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that showcases your skills without unnecessary fluff. Remember, quality over quantity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Havas Lynx.
How to prepare for a job interview at Havas Lynx
✨Know Your Stuff
Make sure you have a solid understanding of the healthcare sector and the specific challenges it faces. Research Havas Lynx's recent campaigns and their impact on client engagement, especially in experiential marketing. This will show your passion and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing multi-disciplinary teams. Be ready to discuss how you've inspired collaboration and driven successful outcomes in previous roles, as this is crucial for the Client Engagement Director position.
✨Demonstrate Strategic Thinking
Think about how you can align experiential strategies with client goals. Prepare to discuss how you've identified new business opportunities and developed strategic responses to briefs in the past. This will illustrate your ability to think critically and strategically.
✨Be Ready to Discuss Financial Acumen
Since managing large-scale project budgets is key, come prepared with examples of how you've successfully overseen financial health in previous projects. Discuss your approach to cost proposals and billing practices to demonstrate your commercial acumen.
