At a Glance
- Tasks: Lead and grow experiential offerings in healthcare advertising, nurturing client partnerships.
- Company: Havas Lynx, a global leader in healthcare communications.
- Benefits: Hybrid working, 28 days holiday, early finishes, and extensive family leave.
- Other info: Join a supportive environment focused on learning and growth.
- Why this job: Make a real impact in healthcare through innovative experiential campaigns.
- Qualifications: Experience in congress management, leadership skills, and strategic thinking.
The predicted salary is between 60000 - 80000 £ per year.
Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?
Summary of the role
As the Client Engagement Director (Experiential) at Havas Lynx, you will be responsible for leading and growing our experiential offering with a core focus on specialised congress. You will be a proven expert in nurturing long-lasting client partnerships, specifically within the live and brand experience space. You will take strategic ownership of the experiential portfolio, providing high-level consultancy to clients while identifying and driving new business. Working in close partnership with our Creative/Executive Production leads, you will ensure that strategic rigor meets world-class creative execution. As a natural leader, you will inspire a multi-disciplinary team to deliver efficient, effective, and profitable experiential services, ensuring our offering remains at the cutting edge of the healthcare industry.
About us
At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change - a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.
What you can expect to be doing:
- Maintain strong client relationships, positioning yourself as a strategic partner for their congress and experiential needs while developing a deep understanding of their brand strategy to ensure activations deliver mutual gains and measurable ROI.
- Lead strategic responses for experiential briefs, ensuring creative concepts are factually accurate, medically compliant, and strategically on point, whilst acting as a subject matter expert across the agency.
- Proactively identify and lead new business opportunities within existing client rosters and via external pitches, taking complete responsibility for the financial success of the experiential portfolio.
- Oversee the development of complex cost proposals for large-scale builds and activations, ensuring sound financial health and smart billing practices while educating the wider Client Services team on experiential financial procedures.
- Act as the final point of quality control for all experiential projects, ensuring they are delivered to the highest standard, on time, and within budget, whilst monitoring and measuring campaign effectiveness.
- Empower and lead a team of specialists, creating a positive culture of continued learning and fostering collaboration between Client Services, Creative, and Production.
This role could be a great fit for you if:
- You have significant previous congress experience along with proven management and leadership skills with the ability to drive a collaborative approach across different disciplines.
- You possess strategic and critical thinking abilities, with the capacity to flex between long-term big picture planning and day-to-day problem-solving for live events.
- You demonstrate exceptional commercial acumen and experience managing large-scale project budgets.
- You are proactive and self-starting, resilient and responsive to the fast-paced nature of live event environments.
- You act as a collaborative partner who champions and celebrates the experiential discipline, motivating and inspiring others across the agency.
- You drive excellence by pushing the boundaries of what is possible in healthcare experiential.
What you can expect from us
A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including:
- Hybrid Working – 3 days in the office (flexible working options are available for in-office days).
- Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service.
- Option to buy, carry or sell holidays.
- Early Friday finish throughout the year.
- Seasonal working hours.
- Enhanced family leave, pay and return to work benefit scheme.
Client Engagement Director employer: Havas Lynx
Havas Lynx is an exceptional employer that prioritises employee growth and well-being, offering a supportive environment where creativity and innovation thrive. With a strong commitment to professional development through initiatives like #LXAcademy, employees are empowered to excel in their roles while enjoying a flexible hybrid working model and generous holiday allowances. The collaborative culture fosters teamwork across disciplines, ensuring that every team member can contribute to impactful healthcare communications that truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and advertising sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your previous work in experiential marketing and client engagement. Use case studies to demonstrate how you’ve driven results and built strong client relationships. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its recent projects. Be ready to discuss how your skills align with their needs, especially in the context of healthcare communications. Tailor your responses to show you understand their mission and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Havas Lynx. Let’s make a difference together in the healthcare sector!
We think you need these skills to ace Client Engagement Director
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for healthcare advertising shine through. We want to see how you can transform lives with your ideas and creativity, so don’t hold back!
Tailor Your Experience:Make sure to highlight your previous experience in congress and experiential projects. We’re looking for someone who can demonstrate their strategic thinking and leadership skills, so be specific about your achievements.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and how they align with our needs at Havas Lynx.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Havas Lynx
✨Know Your Client Inside Out
Before the interview, dive deep into Havas Lynx and their work in the healthcare sector. Understand their recent campaigns, client partnerships, and how they blend creativity with strategic insights. This knowledge will help you demonstrate your passion for the role and show that you're ready to be a strategic partner.
✨Showcase Your Leadership Skills
As a Client Engagement Director, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments like live events. Highlight your ability to foster collaboration and create a positive culture, as this aligns with what they value at Havas Lynx.
✨Be Ready to Discuss Financial Acumen
Since managing large-scale project budgets is crucial for this role, come prepared to discuss your experience with financial management. Bring specific examples of how you've ensured financial health in previous projects and how you’ve educated teams on financial procedures. This will show your commercial acumen and readiness to take responsibility for the experiential portfolio.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic and critical thinking abilities. Be ready to discuss how you balance long-term planning with day-to-day problem-solving. Think of scenarios where you've had to pivot quickly during live events and how you maintained strategic focus while adapting to challenges.
