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- Tasks: Lead dynamic projects, align teams, and ensure client satisfaction in a creative health agency.
- Company: Havas Life London, a forward-thinking health and wellness agency.
- Benefits: Competitive salary, vibrant culture, and opportunities for personal growth.
- Why this job: Join a team that values creativity and innovation to reshape health communications.
- Qualifications: Experience in project management and strong leadership skills required.
- Other info: Fast-paced environment with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Havas Life London is not just evolving; we’re reimagining what a health and wellness agency can be. We’re building a destination for the brightest minds, the boldest ideas, and the kind of creativity that reshapes industries. We’re a collective of curious thinkers, courageous makers, and kind collaborators. The culture we’re building is fast, fearless, and future-facing, driven by a belief that creativity is the most powerful force for growth.
As part of the Havas Health network, we’re pushing boundaries, embracing AI and emerging tech, and reimagining how strategic creativity can unlock new value for clients across the globe. We’re here to make London the beating heart of global health communications.
The role involves partnering with Client Relations and cross-functional talent. The Account Director has dynamic problem-solving skills, strong commercial insight, and the ability to understand and align client expectations with internal capabilities. Through deep client relationships and harnessing processes, talent, and technology, project management at Havas Life London will enable ideas to be transformed into impactful outcomes, consistently upholding the highest standards of quality and client satisfaction.
The Account Director is responsible for ensuring the delivery of successful complex projects, aligning talent through a shared vision and clear expectations based on client need, and managing project scope, budgets, and milestones. Managing client discussions on all project aspects and driving excellence across all project phases, from inception to execution and continuous improvement, the Account Director will partner across functions to ensure project performance, alignment to client requirements, and meeting the agency's highest standards.
Key Responsibilities- Partner with cross-functional leads to strategically align talent-to-task across complex projects, incorporating governance and talent planning to support delivery excellence, cost-effective delivery and operational efficiency.
- Ensure alignment of project vision and define accountability for an insights-led brief as a foundation for success and potential to deliver award-winning work.
- Actively participate in and influence conversations around project outputs, ensuring creativity and innovation are protected during the project and aligned to the client’s brief.
- Nurture trusted cross-functional internal relationships, managing diverse stakeholders and fostering seamless collaboration.
- Lead the planning, initiation, and execution of projects, ensuring alignment with client expectations and agency standards.
- Lead effective project kick-offs and briefings internally and with the client to ensure alignment on the shared project vision, expectations and success metrics.
- Develop project foundations and maintain project management tools (job codes, timelines, defined deliverables, budget, trackers).
- Manage project workflow to drive momentum for delivery, monitoring project quality and project health at all phases.
- Lead project wrap-ups internally and with the client to review overall project health, wins and learns, and client satisfaction.
- Proactively drive continuous improvement, identifying opportunities to refine processes and enhance team performance.
- Oversee talent allocation and talent planning across projects, resolving conflicts and ensuring optimal delivery capacity through weekly talent reviews.
- Champion talent development, identifying skill gaps and opportunities for growth to support evolving project needs and agency ambitions.
- Serve as a senior point of contact for clients, providing strategic guidance and assurance across all aspects of project delivery.
- Lead the client discussion on all project aspects, providing clarity and assurance, ensuring appropriate engagement of cross-functional specialists.
- Partner with the Client Relations Lead, building and maintaining strong, trust-based relationships through clear communication and structured Project Management, and identifying and nurturing organic growth opportunities.
- Develop and manage project budgets, monitor financial performance, project recoverability and on-budget delivery through monthly reconciliations.
- Effectively manage scope and scope changes, keeping the client informed of impact, together with Client Relationship Leads, and reflect changes in project management tools.
- Champion use of approved network AI tools to drive operational efficiencies, consistency and task automation.
- Provide regular updates to Client Relations Lead and cross-functional team, Project Management peers and agency leadership on project risks, issues, and performance metrics.
- Establish and track KPIs to measure project success, team performance, and client satisfaction, using insights to inform future planning and decision-making.
- Effective management of direct line reports, including timely completion of annual reviews.
- Mentor Project Management juniors and peers to support personal growth and identify training needs and opportunities.
- Proven experience in project management within a creative, digital, or agency environment with a bias towards medical communications.
- Strong leadership and stakeholder management skills, including client-facing and relationship skills.
- Demonstrated ability to manage complex projects, budgets, and resources effectively.
- Excellent communication abilities, including active listening and clear articulation of plans, updates, and issues.
- Strategic and analytical thinking to support problem solving and decision making.
Account Director in London employer: Havas Life London
Contact Detail:
Havas Life London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s in an interview or a casual chat, let your authentic self shine through. They’re looking for someone who fits into their vibrant culture, so don’t hold back on showcasing your creativity and passion.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Account Directors and think about how your experience aligns with what they’re looking for. Practise your answers, but keep them natural – you want to sound confident, not rehearsed.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team at Havas Life London. Don’t miss out on the chance to be part of something amazing!
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Show Your Creative Side: When you're writing your application, let your creativity shine through! Use engaging language and examples that reflect your unique approach to problem-solving and project management. We love seeing how you think outside the box!
Tailor Your Application: Make sure to customise your application for the Account Director role. Highlight your experience in managing complex projects and your ability to align client expectations with internal capabilities. We want to see how your skills match our needs!
Be Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points where necessary to break down your achievements and skills, so we can quickly see what you bring to the table.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our vibrant team!
How to prepare for a job interview at Havas Life London
✨Know Your Stuff
Before the interview, dive deep into Havas Life London's mission and values. Understand their approach to health and wellness communications, and be ready to discuss how your experience aligns with their vision of creativity and collaboration.
✨Showcase Your Project Management Skills
Prepare specific examples of complex projects you've managed. Highlight your problem-solving skills, budget management, and how you’ve aligned team efforts with client expectations. This will demonstrate your capability to handle the dynamic nature of the Account Director role.
✨Emphasise Collaboration
Since the role involves working with cross-functional teams, be ready to share instances where you've successfully collaborated with diverse stakeholders. Discuss how you fostered trust and communication to achieve project goals, reflecting the agency's culture of curiosity and kindness.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the agency's future-facing strategies and use of technology. Inquire about how they envision the role evolving with emerging trends in health communications, which will demonstrate your strategic thinking and engagement.