At a Glance
- Tasks: Lead creative projects and inspire teams to deliver exceptional customer experiences.
- Company: Join Havas CX Helia, a top customer engagement agency in the UK.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by transforming brands and empowering people.
- Qualifications: Strong leadership skills and a passion for creativity and data.
The predicted salary is between 36000 - 60000 £ per year.
Here at Havas CX Helia, we’re on a mission to become the best customer engagement agency in the UK. The power of collaboration is the secret to our success, whether that’s across our two teams in London and Cirencester or our far-reaching global network of 18 countries, 1,200+ people, and 25 Villages.
Your new colleagues will include the strongest CX minds from a global talent pool. Together we transform brands through our unique approach. Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each interaction truly meaningful.
Working for Havas CX Helia means you’re working for a company that loves to empower its people. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas and everything else you need to make the most of your natural talents. We help you make a difference, so you can enjoy a rewarding career in our industry.
We pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Role: Account DirectorReporting Into: Managing Partner
Responsibilities:- Understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help.
- A naturally strong leader, you inspire your colleagues and clients when talking about creative and data.
- You take the complex and make it simple for clients by building a compelling narrative.
- You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time.
- Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing).
- Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality.
- The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector.
- Acts as an escalation point on all workload priorities as and when needed – both internally and with your clients.
- Responsible for owning and developing key (senior) client relationships.
- The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control.
- Equally comfortable working on strategic initiatives as well as day to day delivery of BAU.
- Highly numerate.
Account Director employer: Havas Group
Havas Helia is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of London. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and career advancement, ensuring that our team members thrive in their roles. Join us to be part of a dynamic agency where creativity meets data-driven strategy, and make a meaningful impact on high-profile client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your authentic self shine through. Havas CX Helia values collaboration and creativity, so don’t hesitate to share your ideas and how you can contribute to their mission.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Account Directors and practice your responses. Think about how your experience aligns with their focus on customer engagement and data-driven insights.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Havas CX Helia team. Don’t miss out on this opportunity!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming an Account Director and how you can contribute to our mission at Havas CX Helia.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in customer engagement and your ability to blend creative and data skills. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain why you're the perfect fit for the role and how you can help us transform brands. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Havas Group
✨Know Your Stuff
Before the interview, dive deep into Havas CX Helia's mission and values. Understand their approach to customer engagement and how they blend creativity with data. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As an Account Director, you'll need to inspire both clients and colleagues. Prepare examples of how you've led teams or projects in the past, focusing on your ability to simplify complex ideas and deliver results. Be ready to discuss your leadership style and how it can benefit the agency.
✨Master the Art of Storytelling
Since the role involves building compelling narratives, practice telling your own story. Highlight your journey, achievements, and how you've tackled challenges. This will not only showcase your communication skills but also demonstrate your understanding of client relationships.
✨Prepare for Numbers Talk
Being highly numerate is key for this position. Brush up on relevant metrics and KPIs that are important in account management. Be prepared to discuss how you've used data to drive decisions and improve client satisfaction in your previous roles.
