At a Glance
- Tasks: Lead creative projects and build strong client relationships in a dynamic agency environment.
- Company: Join Havas CX Helia, a top customer engagement agency in the UK.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team culture.
- Other info: Be part of a diverse team dedicated to continuous learning and growth.
- Why this job: Make a real impact by transforming brands and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for marketing and customer engagement.
The predicted salary is between 56700 - 69300 £ per year.
Here at Havas CX Helia, we’re on a mission to become the best customer engagement agency in the UK. The power of collaboration is the secret to our success, whether that’s across our two teams in London and Cirencester or our far-reaching global network.
Your new colleagues will include the strongest CX minds from a global talent pool. Together we transform brands through our unique approach.
Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each interaction truly meaningful. Working for Havas CX Helia means you’re working for a company that loves to empower its people.
As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help. You will be responsible for ensuring you and your team deliver all projects on time, to budget whilst maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand-ups and resourcing).
The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector. You will act as an escalation point on all workload priorities as needed, both internally and with your clients, and be responsible for owning and developing key (senior) client relationships.
Attributes/Competencies:
- Operate as a Strategic leader
- Demonstrates a solid understanding of the Agency's strategy, vision and commercial position
- Holds strong and trusted relationships with key (senior) clients
- Be an engaging and persuasive presenter
- Proactively keeps abreast of client sector and the wider marketing trade
- A passion for marketing and engaging customers
- Leadership and a sense of ownership
- A track record of building and maintaining strong client relationships
We take pride in our work and care about our clients’ businesses, the work we make, and the people we make it with. We are ambassadors for Helia and constantly curious, asking the right questions to ensure we start every job with the right knowledge.
We value continuous learning and make meaningful connections with our clients to understand the measures of success and how to make a difference to their business. We are driven, determined, restless, and ambitious, focused on our client, agency, team and individual goals.
Here at Havas Helia, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Location: Havas Village London - 37.5 Type: Full time
Account Director in London employer: Havas Edge
At Havas CX Helia, we foster a vibrant work culture that thrives on collaboration and innovation, making it an exceptional place for an Account Director to grow their career. With access to a global network of over 1,200 talented professionals, employees benefit from continuous learning opportunities and a commitment to personal development, all while working in a dynamic environment that values creativity and data-driven insights. Located in the heart of London, our agency not only empowers brands but also invests in the growth and well-being of its people, ensuring a rewarding and meaningful career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Havas Edge and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Havas Edge are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Havas Edge on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Havas Edge. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Havas Edge. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Havas Edge:Show us that you’ve done your homework! In your application, briefly mention what you admire about Havas Edge’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Havas Edge
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Havas Edge will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Havas Edge, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
