At a Glance
- Tasks: Lead creative campaigns and enhance customer experiences for luxury brands.
- Company: Join a dynamic CX agency with a global reach and innovative culture.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Collaborate with top talent and enjoy excellent career growth opportunities.
- Why this job: Empower brands and make a real impact in the customer experience landscape.
- Qualifications: Strong understanding of customer experience and creative campaign management.
The predicted salary is between 80000 - 100000 £ per year.
We're a creative CX agency and our workstreams run from digital, OOH, CRM, to high standard creative campaigns for luxury globally renowned clients. At this level, we'll need you to have a good understanding of how this can all be done well and evolved.
Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. Together we transform brands through our unique approach.
Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful. But it’s not just brands we empower. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents.
Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry.
Role:
Director, Customer Account Manager employer: Havas CX helia
At Havas CX, we pride ourselves on being a creative CX agency that fosters a dynamic and inclusive work culture, where innovation thrives and every team member is empowered to make a meaningful impact. With opportunities for professional growth and development, particularly in our vibrant London and Cirencester locations, you will collaborate with some of the brightest minds in the industry, all while working on high-profile campaigns for luxury brands. Join us to not only elevate your career but also to contribute to transformative customer experiences that resonate globally.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Customer Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Havas CX or similar agencies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your creativity! When you get the chance to meet potential employers, bring examples of your past work that highlight your skills in customer experience and creative campaigns. Make sure they see how you can evolve their brand!
✨Tip Number 3
Prepare for the interview by understanding their clients and recent projects. This shows you’re genuinely interested and ready to contribute to their mission of delivering meaningful customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and making a difference together.
We think you need these skills to ace Director, Customer Account Manager
Some tips for your application 🫡
Show Your Creative Side:When you're writing your application, let your creativity shine through! We love seeing unique ideas and fresh perspectives, so don’t be afraid to showcase how you can bring a creative touch to the role.
Tailor Your Application:Make sure to customise your application for the Director, Customer Account Manager position. Highlight your experience in customer experience and how it aligns with our workstreams. We want to see how you can evolve our strategies!
Be Authentic:We value authenticity, so be yourself in your application. Share your personal journey and what drives you in the CX space. This helps us understand who you are beyond your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Havas CX helia
✨Know Your CX Stuff
Make sure you brush up on customer experience (CX) principles and how they apply to creative campaigns. Understand the latest trends in digital, OOH, and CRM, and be ready to discuss how you can leverage these to enhance client relationships.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, especially in a creative environment. Highlight your entrepreneurial spirit and how it has driven results.
✨Understand the Global Landscape
Familiarise yourself with the company's global network and how it operates across different markets. Be prepared to discuss how you would adapt strategies for various regions and cultures, showcasing your understanding of international client needs.
✨Bring Big Ideas to the Table
Think about innovative ideas that could transform brands and enhance customer experiences. During the interview, share your vision for how you would approach campaigns for luxury clients, demonstrating your creativity and strategic thinking.
