Account Director / Director

Account Director / Director

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Havas CX helia

At a Glance

  • Tasks: Lead creative campaigns and enhance customer experiences for luxury global brands.
  • Company: Join a dynamic CX agency with a global reach and innovative culture.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Collaborate with top talent and enjoy excellent career growth opportunities.
  • Why this job: Empower brands and make a real impact in the world of customer experience.
  • Qualifications: Strong understanding of creative and data-driven strategies in marketing.

The predicted salary is between 60000 - 80000 £ per year.

We're a creative CX agency and our workstreams run from digital, OOH, CRM, to high standard creative campaigns for luxury globally renowned clients. At this level, we'll need you to have a good understanding of how this can all be done well and evolved.

Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. Together we transform brands through our unique approach.

Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful. But it’s not just brands we empower. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents. Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry.

Account Director / Director employer: Havas CX helia

At Havas CX, we pride ourselves on being a leading creative CX agency that fosters a vibrant and collaborative work culture. With opportunities for professional growth and development, our teams in London and Cirencester are dedicated to empowering employees to unleash their creativity and entrepreneurial spirit while working on high-profile campaigns for luxury brands. Join us to be part of a global network of talented individuals committed to transforming customer experiences and making a meaningful impact in the industry.

Havas CX helia

Contact Details:

Havas CX helia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Director / Director

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Havas CX or similar agencies. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Showcase your creativity! When you get the chance to meet potential employers, bring along examples of your past work that highlight your creative campaigns. Make sure they see how you can elevate their brand experience.

Tip Number 3

Prepare for the interview by understanding their clients and recent projects. This shows you’re genuinely interested and ready to contribute to their mission of creating meaningful customer experiences.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and making a difference together.

We think you need these skills to ace Account Director / Director

Creative Campaign Development
Customer Experience (CX) Strategy
Digital Marketing
Out of Home (OOH) Advertising
Customer Relationship Management (CRM)
Team Leadership
Global Network Collaboration

Some tips for your application 🫡

Show Your Creative Side:When you're writing your application, let your creativity shine through! We love seeing unique ideas and fresh perspectives, so don’t be afraid to showcase your personality and how you can bring that to our team.

Tailor Your Application:Make sure to customise your application for the Account Director role. Highlight your experience in digital, OOH, and CRM, and how you've successfully managed creative campaigns in the past. We want to see how you can evolve our workstreams!

Be Clear and Concise:While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and achievements at a glance.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Havas CX helia

Know Your CX Inside Out

Make sure you have a solid grasp of customer experience principles and how they apply to various channels like digital, OOH, and CRM. Brush up on recent trends and case studies in the industry, especially those related to luxury brands, so you can discuss them confidently.

Showcase Your Creative Flair

Prepare to share examples of high-standard creative campaigns you've worked on. Be ready to explain your thought process and how you blended creativity with data to achieve meaningful results. This will demonstrate your ability to think outside the box while still being grounded in strategy.

Understand the Global Landscape

Familiarise yourself with the global network of Havas CX and how it operates across different markets. Highlight any international experience you have and be prepared to discuss how you would adapt strategies for diverse audiences.

Emphasise Your Entrepreneurial Spirit

This role requires a can-do attitude, so come prepared with examples of how you've taken initiative in past roles. Discuss how you've tackled challenges creatively and driven projects forward, showcasing your ability to make a real impact.