At a Glance
- Tasks: Lead creative projects and inspire teams to deliver exceptional customer experiences.
- Company: Join Havas CX Helia, a top customer engagement agency in the UK.
- Benefits: Empowerment, professional growth, and a collaborative work environment.
- Other info: Work in a dynamic team across London and Cirencester with global opportunities.
- Why this job: Make a real impact by transforming brands and enhancing consumer relationships.
- Qualifications: Strong leadership skills and a passion for creativity and data.
The predicted salary is between 36000 - 60000 € per year.
PLEASE NOTE - THIS JOB IS BASED IN CIRENCESTER, IF YOU CANNOT COMMIT TO WORKING FROM THE CIRENCESTER OFFICE 3 DAYS A WEEK, YOU WILL NOT BE CONSIDERED FOR THIS ROLE.
Here at Havas CX Helia, we’re on a mission to become the best customer engagement agency in the UK. And you’re a big part of making this happen.
Better together
What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. 18 countries, 1,200+ people, 25 Villages. When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company. Together we transform brands through our unique approach.
Your future
Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful. But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people, too. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents. Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry.
Role
Account Director
Reporting Into
Business Director
Responsibilities
- As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help.
- A naturally strong leader, you inspire your colleagues and clients when talking about creative and data.
- You take the complex and make it simple for clients by building a compelling narrative.
- You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time (demonstrating a good feel for the agency business).
- Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing).
- Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality.
- The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector.
- Acts as an escalation point on all workload priorities as and when needed – both internally and with your clients.
- Responsible for owning and developing key (senior) client relationships.
- The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control.
- Equally comfortable working on strategic initiatives as well as day to day delivery of BAU.
- Highly numerate.
Account Director employer: Havas CX helia
At Havas CX Helia, we pride ourselves on fostering a collaborative and empowering work culture that thrives on creativity and data-driven insights. Located in the picturesque town of Cirencester, our team enjoys a supportive environment where professional growth is encouraged through continuous learning and development opportunities. Join us to be part of a dynamic agency that not only transforms brands but also invests in the success and well-being of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Director role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with creative briefs and data insights. They want to see how you can bring value to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their mission and how you can contribute to their goals. This will help you stand out as someone who’s genuinely interested in being part of Havas CX Helia.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the world of customer engagement.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Havas CX Helia and making a difference in customer engagement.
Tailor Your CV:Make sure your CV is tailored to the Account Director role. Highlight your leadership skills, experience with creative and data-driven projects, and any relevant client relationships you've built. We love seeing how your background aligns with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Share specific examples of how you've inspired teams or simplified complex ideas for clients. We appreciate a good story that showcases your skills!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team in Cirencester!
How to prepare for a job interview at Havas CX helia
✨Know Your Stuff
Before the interview, dive deep into Havas CX Helia's mission and values. Understand their approach to customer engagement and how they blend creativity with data. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As an Account Director, you'll need to inspire both clients and colleagues. Prepare examples of how you've led teams or projects in the past, focusing on your ability to simplify complex ideas and deliver results. Be ready to discuss how you maintain high standards and attention to detail.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. How would you handle a challenging client relationship or a tight deadline? Practising these responses will show that you're not only knowledgeable but also ready to tackle real-world challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics between Cirencester and London, or how they measure success in client relationships. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
