Lecturer Teacher of Travel & Tourism/ Restaurant Supervisor

Are you passionate about delivering exceptional customer service and developing the next generation of hospitality and tourism professionals. We are seeking an enthusiastic and industry-experienced individual to join our Travel & Tourism team in a unique dual-role position combining teaching and operational restaurant supervision responsibilities. This exciting role combines teaching within our Travel & Tourism curriculum, with a particular focus on customer service, alongside supporting the operation of our commercial training restaurant as a Restaurant Supervisor. You will inspire students through engaging lessons that bring customer service concepts to life while providing practical, real-world learning opportunities within the restaurant environment. Working closely with curriculum and hospitality colleagues, you will help students develop the knowledge, behaviours, and skills needed to succeed in the travel, tourism, hospitality, and customer service sectors. Responsibilities

• Planning and delivering high-quality teaching, learning and assessment to ensure excellent student outcomes, retention and progression
• Delivering scheduled teaching, tutorials, and assessments.
• Monitoring and tracking student progress using College systems
• Preparing schemes of work, lesson plans, and maintaining accurate records
• Setting, marking and moderating coursework and internal assessments
• Providing effective academic and pastoral support to students
• Participating in student reviews, interviews, and reference writing
• Contributing to quality improvement, course evaluation, and assessment review processes
• Attending team meetings and sharing best practice with colleagues
• Supporting the Restaurant Manager with the day to day operations of the training restaurant
• Supervise and support students undertaking front-of-house duties, ensuring the delivery of efficient, professional, and customer-focused service at all times
  Degree or relevant industry experience in Travel & Tourism or a closely related subject
• Strong subject knowledge in Travel & Tourism and service industries
• Previous successful experience delivering front-of-house services
• Proven ability to deliver high-quality teaching leading to strong student outcomes
• Excellent communication and organisational skills
• Ability to provide effective academic and pastoral support to adult learners
• Confident use of IT to enhance teaching and learning
• Commitment to safeguarding, equality and diversity
• Teaching qualification (PGCE/Cert Ed or equivalent)
• Experience teaching Access to HE or Level 3 learners
• Experience delivering independent/research project units
  In return, you will receive:
• Invest in Your Growth: Access a wide range of training, in-house coaching, workshops, and funding for qualifications. Opportunities for funded research, with potential international travel.
• Teaching Excellence Support: Fully funded Level 3 Award in Education & Training for new teachers. Certificate in Education or PGCE options with financial support and reduced teaching hours for experienced teachers.
• Generous Pension Plans: Benefit from either the Local Government Pension Scheme or Teachers' Pension Scheme.
• Ample Time Off: Enjoy a generous annual leave package to maintain a healthy work-life balance.
• Exclusive Discounts: Get an NUS TOTUM card, offering discounts with hundreds of retailers.

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