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- Tasks: Lead digital initiatives and manage the gallery's online presence across various platforms.
- Company: Hauser & Wirth is a top contemporary art gallery with a global footprint and a passion for innovation.
- Benefits: Enjoy a creative work environment, opportunities for mentorship, and the chance to shape digital experiences.
- Why this job: Join a vibrant team at the intersection of art and technology, making a real impact in the digital space.
- Qualifications: 5 years in website management, preferably in cultural or luxury sectors; strong SEO and analytics skills required.
- Other info: Ideal for those passionate about art and eager to lead in a fast-paced, innovative setting.
The predicted salary is between 43200 - 72000 £ per year.
Senior Manager, Web and Digital
About Hauser & Wirth
Hauser & Wirth is one of the world’s leading contemporary art galleries with a strong international presence across Europe, America, and Asia. Renowned for its commitment to the transformative power of art, the gallery combines a passion for trail-blazing, learning, and innovating, with an internationally renowned programme of contemporary artists and beloved estates. This role offers a unique opportunity to lead digital initiatives in an environment that blends creativity, culture, and entrepreneurship.
Role Summary
The Senior Web and Digital Experience Manager oversees and leads the digital presence across Hauser & Wirth’s website, Shopify-powered e-commerce, and related digital platforms. This role serves as the primary internal partner for the agile development agency, ensuring timely delivery, quality, and alignment with business objectives. The Senior Manager promotes digital governance, SEO, analytics oversight, and collaboration across teams, supporting marketing and sales goals while mentoring the Digital Analyst.
Key Responsibilities
- Manage and coordinate the external development agency, prioritising backlog, overseeing sprint deliveries, validating releases, and ensuring quality and performance.
- Lead and mentor the Digital Analyst, overseeing analytics, dashboard reporting, SEO tagging, and campaign support.
- Own the digital product roadmap in partnership with the Senior Director of Global Marketing and key stakeholders (Head of Digital Content, Local Marketing Directors), ensuring initiatives align with gallery objectives and marketing calendars.
- Collaborate closely with the Head of Digital Content and various other teams to ensure the prioritisation of workload according to market needs and the seamless integration of digital platforms and data-driven insights.
- Oversee SEO strategy and implementation across the website and the Shopify platform; coordinate audits and technical improvements with the agency.
- Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols.
- Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities.
- Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and reviews of emerging technologies.
- Manage relationships with UX/UI designers and other third parties as required.
- Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices.
Required Skills & Experience
- 5+ years’ experience in website management, within cultural, luxury, or creative sectors.
- Preferred agency background desired.
- Proven experience managing external digital agencies and cross-functional teams in an agile environment.
- Preferred knowledge of headless CMS platforms and Shopify ecommerce.
- Expertise in SEO best practices, analytics tools (GA4, dashboards), and privacy compliance.
- Experience in collaborating with marketing teams, CRM tools, social platforms and media.
- Demonstrated leadership and mentorship skills in managing junior staff and training colleagues.
- Excellent communication, stakeholder management, and organisational skills.
Personal Characteristics
- Passion for the art world, luxury culture, and high-end brand experiences.
- Collaborative and inclusive leadership style.
- Highly organised, detail-oriented, and proactive.
- Curious and constantly up-to-date with innovation and emerging technologies.
- Comfortable in fast-paced, evolving environments.
- Strong problem-solving and communication skills, with cultural sensitivity and discretion.
Senior Manager, Web and Digital Experience employer: Hauser & Wirth
Contact Detail:
Hauser & Wirth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Web and Digital Experience
✨Tip Number 1
Familiarise yourself with the latest trends in digital experience management, especially within the art and luxury sectors. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the art and digital marketing industries. Attend relevant events or webinars where you can meet people who work at Hauser & Wirth or similar organisations. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership and mentoring skills by discussing specific examples from your past experiences. Prepare to explain how you've successfully managed teams and projects, particularly in agile environments, as this is crucial for the Senior Manager role.
✨Tip Number 4
Research Hauser & Wirth’s current digital initiatives and be ready to discuss how you can contribute to their goals. Understanding their brand and digital presence will demonstrate your genuine interest in the position and help you stand out as a candidate.
We think you need these skills to ace Senior Manager, Web and Digital Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in website management, particularly within cultural or creative sectors. Emphasise any leadership roles and your ability to manage external agencies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the art world and how your skills align with Hauser & Wirth's mission. Mention specific experiences that demonstrate your expertise in SEO, analytics, and digital governance.
Showcase Your Digital Experience: Provide examples of past projects where you successfully led digital initiatives. Highlight your experience with Shopify, headless CMS platforms, and any relevant analytics tools like GA4.
Prepare for Interviews: Be ready to discuss your approach to managing cross-functional teams and external agencies. Prepare to share insights on how you would drive digital strategy and innovation at Hauser & Wirth.
How to prepare for a job interview at Hauser & Wirth
✨Show Your Passion for Art and Culture
Make sure to express your enthusiasm for the art world and luxury culture during the interview. Hauser & Wirth values candidates who are genuinely passionate about contemporary art, so share any relevant experiences or insights that demonstrate your connection to the industry.
✨Highlight Your Digital Expertise
Be prepared to discuss your experience with website management, SEO best practices, and analytics tools. Provide specific examples of how you've successfully managed digital projects in the past, especially in agile environments, to showcase your ability to lead digital initiatives effectively.
✨Demonstrate Leadership and Mentorship Skills
Since this role involves mentoring a Digital Analyst, be ready to talk about your leadership style and any previous mentoring experiences. Share how you've supported junior staff in their development and how you foster collaboration within teams.
✨Prepare for Technical Questions
Expect questions related to digital governance, privacy compliance, and the use of headless CMS platforms. Brush up on these topics and be ready to discuss how you've implemented strategies in these areas to ensure quality and performance in digital projects.
