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For Companies At a Glance
- Tasks: Lead digital initiatives and manage the gallery's online presence across various platforms.
- Company: Join Hauser & Wirth, a top contemporary art gallery with a global footprint.
- Benefits: Enjoy a creative work environment, mentorship opportunities, and a chance to shape digital experiences.
- Why this job: Be part of a vibrant culture that values innovation and the transformative power of art.
- Qualifications: 5+ years in website management, preferably in cultural or luxury sectors; agency experience is a plus.
- Other info: Ideal for those passionate about art and eager to drive digital excellence.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Senior Manager, Web and Digital
About Hauser & Wirth
Hauser & Wirth is one of the world’s leading contemporary art galleries with a strong international presence across Europe, America, and Asia. Renowned for its commitment to the transformative power of art, the gallery combines a passion for trail-blazing, learning, and innovating, with an internationally renowned programme of contemporary artists and beloved estates. This role offers a unique opportunity to lead digital initiatives in an environment that blends creativity, culture, and entrepreneurship.
Role Summary
The Senior Web and Digital Experience Manager oversees and leads the digital presence across Hauser & Wirth’s website, Shopify-powered e-commerce, and related digital platforms. This role serves as the primary internal partner for the agile development agency, ensuring timely delivery, quality, and alignment with business objectives. The Senior Manager promotes digital governance, SEO, analytics oversight, and collaboration across teams, supporting marketing and sales goals while mentoring the Digital Analyst.
Key Responsibilities
- Manage and coordinate the external development agency, prioritising backlog, overseeing sprint deliveries, validating releases, and ensuring quality and performance.
- Lead and mentor the Digital Analyst, overseeing analytics, dashboard reporting, SEO tagging, and campaign support.
- Own the digital product roadmap in partnership with the Senior Director of Global Marketing and key stakeholders (Head of Digital Content, Local Marketing Directors), ensuring initiatives align with gallery objectives and marketing calendars.
- Collaborate closely with the Head of Digital Content and various other teams to ensure the prioritisation of workload according to market needs and the seamless integration of digital platforms and data-driven insights.
- Oversee SEO strategy and implementation across the website and the Shopify platform; coordinate audits and technical improvements with the agency.
- Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols.
- Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities.
- Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and reviews of emerging technologies.
- Manage relationships with UX/UI designers and other third parties as required.
- Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices.
Required Skills & Experience
- 5+ years’ experience in website management, within cultural, luxury, or creative sectors.
- Preferred agency background desired.
- Proven experience managing external digital agencies and cross-functional teams in an agile environment.
- Preferred knowledge of headless CMS platforms and Shopify ecommerce.
- Expertise in SEO best practices, analytics tools (GA4, dashboards), and privacy compliance.
- Experience in collaborating with marketing teams, CRM tools, social platforms and media.
- Demonstrated leadership and mentorship skills in managing junior staff and training colleagues.
- Excellent communication, stakeholder management, and organisational skills.
Personal Characteristics
- Passion for the art world, luxury culture, and high-end brand experiences.
- Collaborative and inclusive leadership style.
- Highly organised, detail-oriented, and proactive.
- Curious and constantly up-to-date with innovation and emerging technologies.
- Comfortable in fast-paced, evolving environments.
- Strong problem-solving and communication skills, with cultural sensitivity and discretion.
Senior Manager, Web and Digital Experience employer: Hauser & Wirth
Contact Detail:
Hauser & Wirth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Web and Digital Experience
✨Tip Number 1
Familiarise yourself with Hauser & Wirth's digital presence by exploring their website and social media channels. Understanding their brand voice and digital strategy will help you tailor your approach during interviews.
✨Tip Number 2
Network with professionals in the art and digital sectors. Attend industry events or webinars where you can meet people who work at Hauser & Wirth or similar organisations, as personal connections can often lead to job opportunities.
✨Tip Number 3
Stay updated on the latest trends in digital marketing, SEO, and e-commerce, particularly within the art world. Being able to discuss recent innovations or case studies during your interview can demonstrate your passion and expertise.
✨Tip Number 4
Prepare to showcase your leadership and mentoring experience. Think of specific examples where you've successfully managed teams or projects, as this role requires strong collaboration and guidance skills.
We think you need these skills to ace Senior Manager, Web and Digital Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in website management, particularly within cultural or creative sectors. Emphasise any leadership roles and your ability to manage external agencies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the art world and how your skills align with the role. Mention specific experiences that demonstrate your expertise in SEO, analytics, and digital governance.
Showcase Your Digital Experience: Include examples of past projects where you successfully led digital initiatives. Highlight your experience with headless CMS platforms and Shopify, as well as any measurable outcomes from your previous roles.
Research Hauser & Wirth: Familiarise yourself with Hauser & Wirth's digital presence and recent initiatives. This knowledge will help you tailor your application and demonstrate your genuine interest in the gallery's mission and values.
How to prepare for a job interview at Hauser & Wirth
✨Showcase Your Digital Expertise
Make sure to highlight your experience with website management and digital platforms, especially in the cultural or luxury sectors. Be prepared to discuss specific projects where you've successfully managed external agencies and led cross-functional teams.
✨Demonstrate Leadership Skills
Since this role involves mentoring a Digital Analyst, share examples of how you've led and developed junior staff in the past. Discuss your leadership style and how you foster collaboration within teams.
✨Be Prepared for Technical Questions
Brush up on your knowledge of SEO best practices, analytics tools like GA4, and privacy compliance regulations such as GDPR. Expect questions that assess your understanding of these areas and be ready to provide insights on how you've implemented them in previous roles.
✨Express Your Passion for Art and Culture
Hauser & Wirth values a passion for the art world and luxury culture. Share your personal connection to art and how it influences your work. This will help demonstrate that you're not just qualified, but also genuinely interested in the gallery's mission.
