Senior Manager, Web and Digital Experience
Senior Manager, Web and Digital Experience

Senior Manager, Web and Digital Experience

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital initiatives and manage the gallery's online presence across various platforms.
  • Company: Join Hauser & Wirth, a leading contemporary art gallery with a global footprint.
  • Benefits: Full-time role with opportunities for professional growth in a creative environment.
  • Why this job: Make an impact in the art world while driving innovative digital strategies.
  • Qualifications: 5+ years in website management, preferably in cultural or luxury sectors.
  • Other info: Collaborative culture with a focus on creativity and continuous learning.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Hauser & Wirth is one of the world’s leading contemporary art galleries with a strong international presence across Europe, America, and Asia. Renowned for its commitment to the transformative power of art, the gallery combines a passion for trail-blazing, learning, and innovating, with an internationally renowned programme of contemporary artists and beloved estates. This role offers a unique opportunity to lead digital initiatives in an environment that blends creativity, culture, and entrepreneurship.

Role Summary

The Senior Web and Digital Experience Manager oversees and leads the digital presence across Hauser & Wirth’s website, Shopify-powered e-commerce, and related digital platforms. This role serves as the primary internal partner for the agile development agency, ensuring timely delivery, quality, and alignment with business objectives. The Senior Manager promotes digital governance, SEO, analytics oversight, and collaboration across teams, supporting marketing and sales goals while mentoring the Digital Analyst.

Key Responsibilities

  • Manage and coordinate the external development agency, prioritising backlog, overseeing sprint deliveries, validating releases, and ensuring quality and performance.
  • Lead and mentor the Digital Analyst, overseeing analytics, dashboard reporting, SEO tagging, and campaign support.
  • Own the digital product roadmap in partnership with the Senior Director of Global Marketing and key stakeholders (Head of Digital Content, Local Marketing Directors), ensuring initiatives align with gallery objectives and marketing calendars.
  • Collaborate closely with the Head of Digital Content and various other teams to ensure the prioritisation of workload according to market needs and the seamless integration of digital platforms and data-driven insights.
  • Oversee SEO strategy and implementation across the website and the Shopify platform; coordinate audits and technical improvements with the agency.
  • Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols.
  • Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities.
  • Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and reviews of emerging technologies.
  • Manage relationships with UX/UI designers and other third parties as required.
  • Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices.

Required Skills & Experience

  • 5+ years’ experience in website management, within cultural, luxury, or creative sectors.
  • Preferred agency background desired.
  • Proven experience managing external digital agencies and cross-functional teams in an agile environment.
  • Preferred knowledge of headless CMS platforms and Shopify ecommerce.
  • Expertise in SEO best practices, analytics tools (GA4, dashboards), and privacy compliance.
  • Experience in collaborating with marketing teams, CRM tools, social platforms and media.
  • Demonstrated leadership and mentorship skills in managing junior staff and training colleagues.
  • Excellent communication, stakeholder management, and organisational skills.

Personal Characteristics

  • Passion for the art world, luxury culture, and high-end brand experiences.
  • Collaborative and inclusive leadership style.
  • Highly organised, detail-oriented, and proactive.
  • Curious and constantly up-to-date with innovation and emerging technologies.
  • Comfortable in fast-paced, evolving environments.
  • Strong problem-solving and communication skills, with cultural sensitivity and discretion.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Project Management

Industries

  • Artists and Writers

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Senior Manager, Web and Digital Experience employer: Hauser & Wirth

Hauser & Wirth is an exceptional employer that fosters a vibrant work culture at the intersection of art and innovation, offering employees the chance to lead transformative digital initiatives in a globally renowned contemporary art gallery. With a strong emphasis on professional growth, mentorship, and collaboration, team members are encouraged to explore their creativity while benefiting from comprehensive training programs and a supportive environment that values diversity and inclusion. Located in a dynamic artistic hub, employees enjoy unique opportunities to engage with leading artists and contribute to impactful projects that resonate across cultures.
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Contact Detail:

Hauser & Wirth Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Web and Digital Experience

✨Tip Number 1

Network like a pro! Reach out to people in the art and digital sectors, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your digital projects, especially those related to web management and e-commerce. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching Hauser & Wirth and their digital initiatives. Be ready to discuss how your experience aligns with their goals and how you can contribute to their innovative culture.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Hauser & Wirth.

We think you need these skills to ace Senior Manager, Web and Digital Experience

Website Management
Digital Governance
SEO Best Practices
Analytics Tools (GA4, Dashboards)
Agile Project Management
Collaboration with Marketing Teams
CRM Tools
Shopify E-commerce
Headless CMS Platforms
Stakeholder Management
Leadership and Mentorship
Training Program Development
Organisational Skills
Problem-Solving Skills
Cultural Sensitivity

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in website management and digital initiatives. We want to see how your skills align with our needs at Hauser & Wirth!

Showcase Your Passion: Don’t forget to express your enthusiasm for the art world and luxury culture. We love candidates who share our passion for creativity and innovation, so let that shine through in your application!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Hauser & Wirth

✨Know Your Digital Stuff

Make sure you brush up on your knowledge of website management, SEO best practices, and analytics tools like GA4. Be ready to discuss how you've successfully managed digital projects in the past, especially in creative or luxury sectors.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in mentoring and leading teams. Talk about how you've collaborated with cross-functional teams and managed external agencies to achieve project goals. This role is all about leadership, so make it shine!

✨Understand Their Brand

Dive deep into Hauser & Wirth’s mission and values. Familiarise yourself with their artists and exhibitions. Showing genuine passion for the art world and understanding their unique position will set you apart from other candidates.

✨Be Ready for Problem-Solving

Think of specific challenges you've faced in previous roles and how you overcame them. This could be anything from managing tight deadlines to resolving conflicts within teams. Being able to demonstrate your problem-solving skills will be key in this fast-paced environment.

Senior Manager, Web and Digital Experience
Hauser & Wirth
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