At a Glance
- Tasks: Lead digital initiatives and manage the gallery's online presence across various platforms.
- Company: Join Hauser & Wirth, a leading contemporary art gallery with a global footprint.
- Benefits: Full-time role with opportunities for professional growth in a creative environment.
- Other info: Collaborative culture with a focus on creativity and continuous learning.
- Why this job: Make an impact in the art world while driving innovative digital strategies.
- Qualifications: 5+ years in website management, preferably in cultural or luxury sectors.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Hauser & Wirth is one of the world’s leading contemporary art galleries with a strong international presence across Europe, America, and Asia. Renowned for its commitment to the transformative power of art, the gallery combines a passion for trail-blazing, learning, and innovating, with an internationally renowned programme of contemporary artists and beloved estates. This role offers a unique opportunity to lead digital initiatives in an environment that blends creativity, culture, and entrepreneurship.
Role Summary
The Senior Web and Digital Experience Manager oversees and leads the digital presence across Hauser & Wirth’s website, Shopify-powered e-commerce, and related digital platforms. This role serves as the primary internal partner for the agile development agency, ensuring timely delivery, quality, and alignment with business objectives. The Senior Manager promotes digital governance, SEO, analytics oversight, and collaboration across teams, supporting marketing and sales goals while mentoring the Digital Analyst.
Key Responsibilities
- Manage and coordinate the external development agency, prioritising backlog, overseeing sprint deliveries, validating releases, and ensuring quality and performance.
- Lead and mentor the Digital Analyst, overseeing analytics, dashboard reporting, SEO tagging, and campaign support.
- Own the digital product roadmap in partnership with the Senior Director of Global Marketing and key stakeholders (Head of Digital Content, Local Marketing Directors), ensuring initiatives align with gallery objectives and marketing calendars.
- Collaborate closely with the Head of Digital Content and various other teams to ensure the prioritisation of workload according to market needs and the seamless integration of digital platforms and data-driven insights.
- Oversee SEO strategy and implementation across the website and the Shopify platform; coordinate audits and technical improvements with the agency.
- Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols.
- Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities.
- Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and reviews of emerging technologies.
- Manage relationships with UX/UI designers and other third parties as required.
- Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices.
Required Skills & Experience
- 5+ years’ experience in website management, within cultural, luxury, or creative sectors.
- Preferred agency background desired.
- Proven experience managing external digital agencies and cross-functional teams in an agile environment.
- Preferred knowledge of headless CMS platforms and Shopify ecommerce.
- Expertise in SEO best practices, analytics tools (GA4, dashboards), and privacy compliance.
- Experience in collaborating with marketing teams, CRM tools, social platforms and media.
- Demonstrated leadership and mentorship skills in managing junior staff and training colleagues.
- Excellent communication, stakeholder management, and organisational skills.
Personal Characteristics
- Passion for the art world, luxury culture, and high-end brand experiences.
- Collaborative and inclusive leadership style.
- Highly organised, detail-oriented, and proactive.
- Curious and constantly up-to-date with innovation and emerging technologies.
- Comfortable in fast-paced, evolving environments.
- Strong problem-solving and communication skills, with cultural sensitivity and discretion.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Project Management
Industries
- Artists and Writers
Senior Manager, Web and Digital Experience employer: Hauser & Wirth
Hauser & Wirth is an exceptional employer that fosters a vibrant work culture at the intersection of art and innovation, offering employees the chance to lead transformative digital initiatives in a globally renowned contemporary art gallery. With a strong emphasis on professional growth, mentorship, and collaboration, team members are encouraged to explore their creativity while benefiting from comprehensive training programs and a supportive environment that values diversity and inclusion. Located in a dynamic artistic hub, employees enjoy unique opportunities to engage with leading artists and contribute to impactful projects that resonate across cultures.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Web and Digital Experience
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Hauser & Wirth and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Hauser & Wirth are looking for.
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Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Hauser & Wirth on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
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We think you need these skills to ace Senior Manager, Web and Digital Experience
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Hauser & Wirth. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Hauser & Wirth:Show us that you’ve done your homework! In your application, briefly mention what you admire about Hauser & Wirth’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Hauser & Wirth
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Hauser & Wirth will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Hauser & Wirth, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
