Property advisors are the calm voice clients meet first. Your job is to understand what someone actually needs, ask the questions a junior agent would skip, and decide which of our partner agencies is the right fit.
How the work feels
Most of your time is conversation - discovery calls, follow-ups, and the occasional in-person walk-around. The rest is making sure every brief is captured, every agent introduction is warm, and every client knows where they stand.
What you'll do
- Handle inbound buyer and renter enquiries across the UK with care, speed and clarity.
- Qualify briefs in detail - budget, timeline, must-haves, deal-breakers - and document them.
- Match each client to the right partner estate agent based on area, specialism and track record.
- Stay close to clients through their journey - they should always know what is happening and why.
- Feed back what you learn into how we hire, vet and brief our partner agents.
What we're looking for
- Three or more years in estate agency, lettings or property advisory.
- Real working knowledge of the UK property market - London, Manchester or Birmingham especially.
- Excellent written and verbal English; the patience to over-explain when it matters.
- Comfort holding a calm, firm line - saying no to a client when an opportunity is wrong for them.
Nice to have
- Experience working across the UAE or international markets.
- Familiarity with Rent Smart Wales or Propertymark CMP frameworks.
- A second language relevant to our client base.
