Operations Assistant in Leicester

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16–24 Hours • Leicester – Francis Street, Stoneygate (Allendale Road Shops)

Haus Estates is a modern, family‑run estate agency based in Leicester. We use simple digital tools and light AI automation to make admin smoother and help you work more efficiently.

We’re looking for a reliable and organised Operations Assistant to work closely with the business owner and support the day‑to‑day running of the branch.

This is a varied role involving admin, customer service, diary management, and property management tasks. Full training is provided, the right attitude matters more than previous estate agency experience.

What You\’ll Be Doing

• Supporting the owner with admin, scheduling & daily operations
• Handling incoming calls, emails and enquiries
• Booking viewings and managing the diary
• Welcoming visitors and managing the front of the branch
• Assisting with property management (tenant/landlord communication, logging maintenance issues)
• Uploading simple social media updates and keeping digital files organised
• Logging enquiries and tasks using our user‑friendly systems
• Using AI‑assisted tools to make admin quicker (automated emails, reminders, call logs, templates)

Note: No technical knowledge needed, everything is easy to use and training is provided.

What We\’re Looking For

• Highly organised, reliable, and good at multitasking
• Confident communicator & friendly with customers
• Comfortable using computers, apps, and basic digital tools
• Happy to learn simple AI‑supported processes
• Must be available: Monday, Friday & Saturday
• Must live locally in Leicester

Career Growth Opportunities

• Property Management
• Lettings Support
• Operations

Bonuses and incentives are available for helping grow the business, such as supporting new properties coming on, assisting with move‑ins, or improving branch efficiency.

What You\’ll Get

• Supportive, family‑run working environment
• Full training on systems + AI tools
• Company laptop & phone
• Mentorship from the business owner
• Flexible, modern approach to working
• Opportunity to grow across multiple business departments (Estate Agency, Social Housing, Supported Living, Finance, Maintenance)

If you\’re organised, proactive, and want to grow in a modern estate agency that uses smart tools to make your job easier, we’d love to hear from you.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Management and Manufacturing

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