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- Tasks: Welcome guests and provide top-notch customer service at our holiday park.
- Company: Join Haulfryn, a family-focused company with 90 years of values.
- Benefits: Enjoy a competitive salary, discounted holidays, meals, and generous holiday allowance.
- Why this job: Be the friendly face that creates memorable experiences for our guests.
- Qualifications: 2 years in customer service, excellent communication, and multitasking skills.
- Other info: Work in beautiful locations and be part of a supportive team.
The predicted salary is between 22000 - 29000 ÂŁ per year.
Location: Holman’s Wood Holiday Park, TQ13 0DZ
Salary: ÂŁ26,208 per annum
Hours: 40 hours per week (7 days, 8am-8pm)
Job Type: Permanent
We’re looking for a warm and professional people‑person with great organisational skills and a love of providing excellent service.
Why Join Us?
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on‑site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Continuous Training & Development Opportunities
- Company values 90 years of family values and commitment to sustainability
What You’ll Do
- Provide a warm welcome to all guests, ensuring a professional and positive first impression.
- Handle and relay messages via phone, email or face‑to‑face, ensuring all communications are passed to the relevant departments.
- Check guests in on arrival, delivering 5‑star customer service.
- Liaise with internal departments to ensure guest needs are met quickly and efficiently.
- Monitor visitor access and maintain security awareness for the safety of our guests and colleagues.
- Support with general administrative duties, including paperwork, reporting and front‑of‑house organisation.
- Deal with complaints professionally, escalating where appropriate to ensure a swift resolution.
- Maintain a tidy and welcoming reception area and ensure office supplies are stocked.
Who We’re Looking For
- At least 2 years experience in a customer‑facing or customer service role.
- Excellent communication and interpersonal skills.
- Strong customer care instincts with a calm and efficient approach to problem‑solving.
- Great attention to detail and the ability to juggle multiple tasks.
- Confidence using Microsoft Office and booking systems.
- Flexible attitude to working weekends and bank holidays as part of a rota.
- Initiative and professionalism, with a helpful attitude at all times.
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires.
- Family Values: Join a supportive, community‑focused team.
- Nurturing Nature: Sustainability is at the heart of what we do.
If you’re ready to be the welcoming face of a friendly and high‑performing team, we’d love to hear from you. Apply today to start your journey with Haulfryn at Holman’s Wood Holiday Park!
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
Receptionist employer: Haulfryn
Contact Detail:
Haulfryn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you research Haulfryn and their values before your interview. Knowing about their commitment to sustainability and family values will show that you're genuinely interested in the role and align with their mission.
✨Tip Number 2
Practice your customer service scenarios! Think of examples from your past experiences where you provided excellent service or resolved complaints. This will help you shine during the interview and demonstrate your skills.
✨Tip Number 3
Dress the part! As a receptionist, you'll be the first point of contact for guests. A professional appearance can make a great first impression, so choose an outfit that reflects the welcoming vibe of Haulfryn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Holman’s Wood Holiday Park.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and professional personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and your passion for customer service!
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles. We’re looking for someone with at least 2 years in a similar position, so be specific about how your past jobs have prepared you for this role at Haulfryn.
Be Detail-Oriented: Attention to detail is key for a Receptionist. As you write your application, double-check for any typos or errors. A polished application shows us that you care about the little things, just like we do for our guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Haulfryn
✨Show Your Warmth
As a receptionist, your first impression is crucial. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, they’re looking for someone who can provide that warm welcome to guests!
✨Know the Company Values
Familiarise yourself with Haulfryn's commitment to family values and sustainability. During the interview, mention how these values resonate with you and how you can contribute to their mission. It shows you’ve done your homework and are genuinely interested.
✨Demonstrate Organisational Skills
Be prepared to discuss your experience in managing multiple tasks. Share specific examples of how you've handled busy situations or prioritised tasks in previous roles. This will highlight your ability to juggle responsibilities effectively.
✨Prepare for Customer Scenarios
Think of a few customer service scenarios you might face as a receptionist, such as dealing with complaints or managing difficult guests. Prepare your responses to demonstrate your calm and efficient problem-solving skills. This will show you’re ready for the role!
