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- Tasks: Support front desk operations and deliver exceptional guest service at Finlake Holiday Park.
- Company: Haulfryn is a leading holiday park operator with 90 years of family values and sustainability commitment.
- Benefits: Enjoy competitive pay, discounted holidays, meals, and generous holiday allowance.
- Why this job: Join a vibrant team where every guest interaction matters and make a real difference.
- Qualifications: Looking for confident, proactive individuals with excellent communication and customer service skills.
- Other info: This is a part-time, seasonal role with flexible hours in a fast-paced environment.
Join Our Team at Finlake Holiday Park!
Location: Finlake Holiday Park, TQ13 0EJ
Salary: £12.60 per hour
Hours: Variable, minimum 16 hours per week
Job Type: Seasonal
Are you an organised, customer-focused individual with a passion for delivering premium service? At Haulfryn, we create exceptional holiday experiences and we’re looking for a Leisure Receptionist to support the day-to-day front desk operations of our busy leisure complex at Finlake Holiday Park. This is a fantastic opportunity to work in a vibrant, supportive environment where every guest interaction makes a difference.
Why Join Us?
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time)
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability.
What You’ll Do
- Handle guest queries with professionalism and a friendly attitude
- Make bookings and reservations using the in-house system
- Check in customers on arrival, delivering a 5-star service
- Sign up new leisure members and explain membership benefits
- Assist in coordinating the Swim School Programme alongside the leisure team
Who We’re Looking For
We’re seeking a confident, proactive team player who thrives in a fast-paced environment and loves helping people. You’ll bring:
- Excellent communication skills
- Strong customer service focus
- Ability to work well with others and independently when needed
- Comfort working in a busy, fast-paced environment
- A flexible approach to working hours
Why Choose Haulfryn?
With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community-focused team
- Nurturing Nature: Sustainability is at the heart of what we do
If you’re ready to provide exceptional guest service in a vibrant leisure setting, we’d love to hear from you. Apply today to begin your journey with Haulfryn at Finlake Holiday Park.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
Leisure Receptionist employer: Haulfryn
Contact Detail:
Haulfryn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Receptionist
✨Tip Number 1
Familiarise yourself with the services and facilities offered at Finlake Holiday Park. Knowing the ins and outs of what you’ll be promoting will help you engage confidently with guests and answer their queries effectively.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various guest interactions, from check-ins to resolving complaints, ensuring you deliver that 5-star service they’re looking for.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by sharing relevant experiences during your interview. Highlight times when you successfully managed multiple tasks or dealt with high-pressure situations to demonstrate your suitability for the role.
✨Tip Number 4
Network with current or former employees of Haulfryn if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you’re a great fit for their team.
We think you need these skills to ace Leisure Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Leisure Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific examples of how you've excelled in similar positions.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for delivering premium service and how your skills make you a great fit for the team at Haulfryn.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Haulfryn
✨Showcase Your Customer Service Skills
As a Leisure Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past, highlighting your ability to handle queries and resolve issues with a friendly attitude.
✨Familiarise Yourself with the Role
Read up on the specific duties of a Leisure Receptionist at Haulfryn. Understanding the booking systems and the Swim School Programme will show your enthusiasm and readiness to contribute from day one.
✨Demonstrate Teamwork
This role requires working closely with others. Be ready to discuss your experiences in team settings, showcasing how you collaborate effectively and support your colleagues in a busy environment.
✨Emphasise Flexibility
With variable hours, it's important to convey your flexibility regarding working hours. Share instances where you've adapted to changing schedules or taken on additional responsibilities to meet team needs.
