At a Glance
- Tasks: Support the Sales Team and ensure a smooth journey for new holiday homeowners.
- Company: Join Haulfryn, a family-run business with 90 years of values and sustainability.
- Benefits: Enjoy competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Opportunities for continuous training and career development.
- Why this job: Be part of a community-focused team in a beautiful holiday resort.
- Qualifications: Previous admin experience, strong communication skills, and good IT knowledge.
The predicted salary is between 27256 - 27256 £ per year.
Join Our Team at The Warren!
Location: The Warren Holiday Resort, LL53 7AA
Salary: £27,256.32 per annum
Hours: 40 hours per week
Job Type: Permanent
Are you a highly organised administrator with a flair for customer service and attention to detail? At Haulfryn, we create exceptional holiday experiences and we’re looking for an After Sales Administrator to support our successful Sales Team and help deliver a smooth, premium journey for every new holiday homeowner.
Why Join Us?
- Competitive Salary & Bonus Scheme
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time)
- Company Sick Pay
- Contributory Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
- Support the Sales Team by coordinating key tasks throughout the sales and handover journey.
- Liaise with customers and suppliers to deliver exceptional service and timely responses.
- Coordinate essential pre-handover arrangements, including cleaning, utility connections, snagging, and inspections.
- Prepare and manage all sales documentation, including warranties, policies, and compliance paperwork.
- Conduct pre-delivery inspections and support with new owner snagging reports.
- Assist with after-sales queries and ensure swift resolution to maintain owner satisfaction.
- Provide administrative cover at reception when required.
Who We’re Looking For
- Previous administration experience, preferably in sales or customer support.
- Excellent written and verbal communication skills.
- A confident telephone manner and the ability to resolve queries professionally.
- Strong organisational skills with a proactive and solutions-focused approach.
- Good IT skills, including Microsoft Office and database systems.
- Ability to work independently while also contributing to a team effort.
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires.
- Family Values: Join a supportive, community-focused team.
- Nurturing Nature: Sustainability is at the heart of what we do.
We’re a family‑run business that values care, quality, and customer satisfaction. If you’re ready to bring efficiency, care, and professionalism to a rewarding role in a beautiful setting, we’d love to hear from you. Apply today to start your journey with Haulfryn at The Warren.
In line with the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required during the recruitment process.
After Sales Administrator employer: Haulfryn
At Haulfryn, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including discounted holidays and meals, as well as generous holiday entitlement that increases with service. Our nurturing work culture is rooted in family values and sustainability, providing continuous training and development opportunities to help you grow within the company while working in the stunning setting of The Warren Holiday Resort.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an After Sales Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in administration and customer service. Engage with relevant content and connect with people in the industry to boost your visibility.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to administration and customer support. Think about specific examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team at The Warren. It shows initiative and gives you a better chance of standing out in the crowd!
We think you need these skills to ace After Sales Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:As an After Sales Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. Use examples from your past experience to show us how you’ve nailed this in previous roles.
Communicate Clearly:We love clear communication, so make sure your written application reflects that! Use straightforward language and be concise. This is your chance to demonstrate your excellent written skills, which are super important for this role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the After Sales Administrator role. Mention specific responsibilities from the job description and explain how your experience aligns with them. We want to see why you’re the perfect fit!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s easy, and you’ll get all the info you need about the role and our company. Plus, it shows us you’re keen on joining our team at The Warren!
How to prepare for a job interview at Haulfryn
✨Know Your Stuff
Before the interview, make sure you understand the role of an After Sales Administrator. Familiarise yourself with the key tasks mentioned in the job description, like coordinating sales documentation and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experience where you've successfully managed multiple tasks or projects. Think about times when you had to coordinate with different teams or handle customer inquiries efficiently. This will highlight your ability to thrive in a busy environment.
✨Practice Your Communication
Excellent communication is key for this role, so practice articulating your thoughts clearly. You might want to prepare answers to common interview questions, especially those related to customer service scenarios. Consider role-playing with a friend to get comfortable with speaking confidently and professionally.
✨Emphasise Your Team Spirit
While the job requires independent work, it’s also about being part of a team. Be prepared to discuss how you’ve contributed to team efforts in previous roles. Share specific examples of how you’ve collaborated with others to achieve a common goal, which aligns with Haulfryn's family values and community focus.
