At a Glance
- Tasks: Lead accommodation operations, ensuring high standards and exceptional guest experiences.
- Company: Join Haulfryn, a family-focused company with 90 years of hospitality experience.
- Benefits: Enjoy a competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Work in stunning locations with a commitment to sustainability.
- Why this job: Make a real impact in hospitality while leading a passionate team.
- Qualifications: Management experience in hospitality and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
Join Our Team at Finlake Holiday Resort
Location: Finlake Holiday Resort, TQ13 0EJ
Salary: £35,000 per annum
Hours: Full-time, 40 hours per week
Job Type: Permanent
Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences? At Haulfryn, we’re looking for an Accommodation Manager to lead our accommodation operations at Finlake Holiday Resort. This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team and play a key role in ensuring every guest enjoys a five-star stay. If you thrive in a fast‑paced environment, take pride in presentation standards and enjoy leading teams to success, we’d love to hear from you.
Why Join Us
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on‑site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
- Lead the day‑to‑day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
- Plan and organise resources effectively to support occupancy levels and operational demands
- Ensure all accommodation and hot tubs are cleaned, checked, maintained and presented to five‑star standards
- Lead, motivate and develop teams to deliver exceptional service and operational performance
- Work closely with maintenance, sublet and wider operational teams to ensure accommodation is guest‑ready on time
- Oversee hot tub compliance, including water testing, microbiological controls and safety procedures
- Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tub operations
- Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
- Ensure full compliance with Health & Safety, COSHH and company procedures
- Oversee stock control of cleaning supplies, chemicals, linen and operational equipment
Who We’re Looking For
- Previous management or supervisory experience within housekeeping, accommodation hire, hospitality, or a similar operational environment
- Strong leadership skills with the ability to motivate, coach, and develop teams
- Excellent organisational, communication and time‑management skills
- A strong eye for detail and commitment to maintaining high standards
- Confidence handling customer concerns and making sound operational decisions
- Good understanding of Health & Safety and COSHH requirements
Desirable
- Experience with hot tub operations or water testing
- PWTAG or BISHTA accreditation
- Familiarity with ParcVu or similar systems
- Experience monitoring KPIs and quality standards
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community‑focused team
- Nurturing Nature: Sustainability is at the heart of what we do.
Take the next step in your hospitality leadership career. If you’re ready to lead a high‑performing team and help deliver exceptional holiday experiences, apply today to join Haulfryn at Finlake Holiday Resort.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Accommodation Manager employer: Haulfryn
At Haulfryn, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including discounted holidays and meals, as well as generous holiday entitlement that increases with service. Our work culture is rooted in family values and sustainability, fostering a supportive environment where employees can thrive through continuous training and development opportunities. Join us at Finlake Holiday Resort, where you can lead a dedicated team in delivering five-star guest experiences while enjoying the beauty of our picturesque location.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in accommodation management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Haulfryn, they value family and sustainability, so think about how your experience aligns with these principles and be ready to share examples.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've motivated teams in the past and handled guest concerns. This is your chance to shine and demonstrate that you can lead a high-performing team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Haulfryn family at Finlake Holiday Resort.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in hospitality management. We want to see how your skills align with the role of Accommodation Manager, so don’t hold back on showcasing your leadership and operational excellence!
Show Off Your Passion:Let your enthusiasm for delivering exceptional guest experiences shine through in your application. We love candidates who are passionate about high standards and can demonstrate their commitment to creating five-star stays for guests.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for strong organisational skills, so show us you’ve got them right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Haulfryn!
How to prepare for a job interview at Haulfryn
✨Know Your Stuff
Before the interview, make sure you’re familiar with the specifics of the Accommodation Manager role. Understand the key responsibilities like overseeing housekeeping and hot tub operations. Research Haulfryn’s values and how they align with your own to show you’re a great fit.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved operational standards. Highlight your ability to motivate and develop staff, as this is crucial for the role. Be ready to discuss how you handle challenges and ensure high guest satisfaction.
✨Be Detail-Oriented
Since the role requires a strong eye for detail, come prepared to discuss how you maintain high standards in accommodation presentation and cleanliness. You might even want to mention any specific systems or processes you’ve used to monitor quality and compliance.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, operational challenges, or future goals for the Accommodation department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
