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- Tasks: Be the friendly face of our team, welcoming guests and handling enquiries.
- Company: Join Haulfryn, a leading holiday park operator with 90 years of family values.
- Benefits: Enjoy discounted holidays, meals, and generous holiday leave, plus company sick pay.
- Why this job: Make a real difference in guests' experiences while working in beautiful locations.
- Qualifications: Customer service experience and confidence in handling situations are essential.
- Other info: Flexible hours including evenings and weekends; perfect for students!
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Salary: £12.60 per hour
Hours: Part-time, Variable hours (including evenings,
weekends, and public holidays)
Job Type: Seasonal
Are you a people person who loves providing a warm
welcome and exceptional service? At Haulfryn, we create outstanding holiday
experiences – and we’re
looking for a receptionist to be the friendly face of our team and support in
our F&B department at Devon Hills Holiday Park.
This is a fantastic opportunity to join a dynamic and
supportive team where no two days are the same, and your role makes a real
difference to every guest who walks through our doors.
Why Join Us?
We believe in rewarding your hard work with a supportive and
inspiring environment. Here’s what we offer:
- Discounted Holidays at our picturesque UK
holiday parks - Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank
holidays), increasing to 35 days with service (pro-rata for part-time) - Company
Sick Pay - Pension
Scheme & Life Assurance - Be part of a company with 90 years of family
values and a commitment to sustainability
What You’ll Do
As a Receptionist, you will:
- Deliver a welcoming, professional experience to all
guests, ensuring they feel valued from the moment they arrive - Handle enquiries and take messages by phone, email,
or in person—making sure all queries are directed to the right departments
promptly - Resolve minor complaints before escalation and ensure
feedback is recorded appropriately - Support safety and security procedures, monitoring
visitor access and maintaining awareness in the reception area - Provide administrative support, including maintaining
accurate records and managing communications as well as supporting our F&B
team. - Maintain the reception area to a high standard, including
tidiness, and check inventory for office and reception supplies
Who We’re Looking For
You’ll bring:
- Previous experience in a customer service
or front-facing role - Confidence in handling difficult situations
professionally - An eye for quality and safety standards
- Ability
to work evenings, weekends, and public holidays as part of a flexible rota - Previous F&B experience (highly
desirable) - Ability to work on your own initiative
while being part of a team
Why Choose Haulfryn?
With 90 years of expertise, we’re proud to be one of the
UK’s leading holiday park operators. What sets us apart?
- Exceptional Locations: Work in a place
that inspires - Family Values: Join a supportive,
community-focused team - Nurturing Nature: Sustainability is at
the heart of what we do
If you’re ready to make a difference in a role where
every interaction matters, we’d love to hear from you.
Apply today to join Haulfryn as a Receptionist at
Devon Hills Holiday Park.
In line with the requirements of the Immigration, Asylum
and Nationality Act 2006, all applicants must be eligible to live and work in
the UK. Documented evidence of eligibility will be required from candidates as
part of the recruitment process.
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Receptionist employer: Haulfryn - South
Contact Detail:
Haulfryn - South Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the holiday park's values and services. Understanding Haulfryn's commitment to sustainability and family values will help you connect with the team and demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Practice your customer service skills in various scenarios. Since the role involves handling enquiries and resolving complaints, being able to showcase your ability to manage difficult situations with confidence will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Haulfryn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when applying for the receptionist position.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during evenings, weekends, and public holidays, highlighting your willingness to adapt your schedule will show that you're a committed candidate ready to meet the job's demands.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front-facing roles. Emphasise any previous work in hospitality or F&B, as this is highly desirable for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples of how you've handled difficult situations or made guests feel valued in past roles.
Highlight Flexibility: Since the role requires working evenings, weekends, and public holidays, clearly state your availability in your application. This shows you are adaptable and willing to meet the job's demands.
Showcase Your Personality: As a receptionist, being a 'people person' is crucial. Use your application to convey your friendly and approachable nature. Consider including a brief personal anecdote that reflects your enthusiasm for guest interactions.
How to prepare for a job interview at Haulfryn - South
✨Show Your People Skills
As a receptionist, your ability to connect with people is crucial. During the interview, share examples of how you've provided exceptional customer service in previous roles. Highlight any experiences where you made guests feel welcome and valued.
✨Demonstrate Problem-Solving Abilities
The role involves handling enquiries and resolving minor complaints. Be prepared to discuss situations where you've successfully managed difficult situations or complaints. This will show your potential employer that you can handle challenges professionally.
✨Emphasise Flexibility
Since the job requires working evenings, weekends, and public holidays, make sure to express your willingness to work flexible hours. Mention any past experiences where you've adapted to changing schedules or worked in a similar environment.
✨Highlight Attention to Detail
Maintaining a tidy reception area and managing records accurately are key responsibilities. Bring up instances where your attention to detail has positively impacted your work, whether it's keeping things organised or ensuring safety standards were met.