At a Glance
- Tasks: Support homeowners with queries and manage accounts to enhance owner satisfaction.
- Company: Friendly UK holiday park operator focused on exceptional experiences.
- Benefits: Competitive salary, great benefits, and a supportive team environment.
- Why this job: Join a passionate team and make a difference in homeowner experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Proactive individuals will thrive in this dynamic role.
The predicted salary is between 30000 - 42000 £ per year.
A UK holiday park operator is seeking a Customer Relations Administrator to support homeowners at Finlake Holiday Park. Responsibilities include assisting with queries, managing accounts, and improving owner satisfaction.
The ideal candidate will have customer service experience, strong communication skills, and a proactive approach.
Offering a competitive salary and benefits, this role is a great opportunity to join a friendly team dedicated to creating exceptional experiences.
Owner Relations Specialist – Onboarding & Accounts in Torquay employer: Haulfryn Group
Contact Detail:
Haulfryn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Owner Relations Specialist – Onboarding & Accounts in Torquay
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the holiday park. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and owner relations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise, and don’t forget to ask thoughtful questions about the team and the role. It shows you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Owner Relations Specialist – Onboarding & Accounts in Torquay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of Owner Relations Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to improving owner satisfaction at Finlake Holiday Park. We love seeing a personal touch!
Be Proactive in Your Application: Show us your proactive approach right from the start! If you have any questions about the role or the application process, feel free to reach out. We appreciate candidates who take the initiative.
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Haulfryn Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Owner Relations Specialist. Familiarise yourself with the responsibilities mentioned in the job description, like managing accounts and assisting with queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about improving owner satisfaction, be ready to share specific examples from your past experiences where you've excelled in customer service. Think of situations where you went above and beyond to help a customer or resolved a tricky issue. This will highlight your proactive approach and strong communication skills.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, how success is measured in the role, or what challenges the company currently faces. Asking questions shows that you're engaged and eager to contribute to the team at Finlake Holiday Park.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The company values a friendly team atmosphere, so being authentic and approachable can set you apart. Share your passion for creating exceptional experiences and how you can bring that energy to the role.