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- Tasks: Be the friendly face at our leisure complex, handling guest queries and bookings.
- Company: Join Haulfryn, a leading holiday park operator with 90 years of family values.
- Benefits: Enjoy competitive pay, discounted holidays, meals, and generous holiday leave.
- Why this job: Work in a vibrant environment where your service makes a real difference.
- Qualifications: We seek confident team players with excellent communication and customer service skills.
- Other info: Flexible hours and continuous training opportunities await you!
Join Our Team at Finlake Holiday Park!
Location:Finlake Holiday Park, TQ13 0EJ
Salary:£12.60 per hour
Hours:Variable, minimum 16 hours per week
Job Type: Seasonal
Are you an organised, customer-focused individual with a passion for delivering premium service? At Haulfryn, we create exceptional holiday experiences and we’re looking for aLeisure Receptionistto support the day-to-day front desk operations of our busy leisure complex atFinlake Holiday Park.
This is a fantastic opportunity to work in a vibrant, supportive environment where every guest interaction makes a difference.
Why Join Us?
We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:
- Competitive Salary
- Discounted Holidaysat our picturesque UK holiday parks
- Discounted Mealsat on-site restaurants
- 30 Days Holiday(including bank holidays), increasing to 35 days with service (pro-rata for part-time)
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family valuesand a commitment to sustainability.
What You’ll Do
As aLeisure Receptionist, you will:
- Handle guest querieswith professionalism and a friendly attitude
- Make bookings and reservationsusing the in-house system
- Check in customerson arrival, delivering a 5-star service
- Sign up new leisure membersand explain membership benefits
- Assist in coordinating the Swim School Programmealongside the leisure team
Who We’re Looking For
We’re seeking a confident, proactive team player who thrives in a fast-paced environment and loves helping people. You’ll bring:
- Excellent communication skills
- Strong customer service focus
- Ability to work well with othersand independently when needed
- Comfort working in a busy, fast-paced environment
- A flexible approach to working hours
Why Choose Haulfryn?
With90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?
- Exceptional Locations:Work in a place that inspires
- Family Values:Join a supportive, community-focused team
- Nurturing Nature:Sustainability is at the heart of what we do
If you’re ready to provide exceptional guest service in a vibrant leisure setting, we’d love to hear from you.
Apply todayto begin your journey with Haulfryn atFinlake Holiday Park.
In line with the requirements of theImmigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
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Leisure Receptionist employer: Haulfryn Group
Contact Detail:
Haulfryn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Receptionist
✨Tip Number 1
Familiarise yourself with the services and facilities offered at Finlake Holiday Park. Understanding what makes the park unique will help you engage with guests more effectively and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Leisure Receptionist. This could include handling guest complaints or making reservations, which will prepare you for the fast-paced environment.
✨Tip Number 3
Network with current or former employees of Haulfryn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Showcase your flexibility and willingness to work varied hours, as this is crucial for a seasonal role. Be prepared to discuss your availability during the interview to demonstrate your commitment to the position.
We think you need these skills to ace Leisure Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Leisure Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points for clarity and include specific examples of how you've delivered excellent service in previous positions.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering premium service and your enthusiasm for working at Finlake Holiday Park. Mention any relevant experience and how you embody the qualities they are looking for in a candidate.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Haulfryn Group
✨Showcase Your Customer Service Skills
As a Leisure Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past, highlighting your ability to handle queries and resolve issues with a friendly attitude.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Leisure Receptionist at Finlake Holiday Park. Understanding the booking system and the Swim School Programme will show your enthusiasm and readiness to hit the ground running.
✨Demonstrate Teamwork
This role requires working closely with others. Be ready to discuss times when you've successfully collaborated with a team, showcasing your proactive approach and ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and sustainability initiatives. This not only shows your interest in the role but also aligns with Haulfryn's values and commitment to exceptional guest experiences.