At a Glance
- Tasks: Lead housekeeping and hot tub operations to ensure five-star guest experiences.
- Company: Join Haulfryn, a family-focused company with 90 years of hospitality excellence.
- Benefits: Enjoy competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Work in a beautiful location with a commitment to sustainability.
- Why this job: Make a real impact in hospitality while leading a passionate team.
- Qualifications: Management experience in hospitality and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
Join Our Team at Finlake Holiday Resort
Location: Finlake Holiday Resort, TQ13 0EJ
Salary: £35,000 per annum
Hours: Full‑time, 40 hours per week
Job Type: Permanent
Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences? At Haulfryn, we’re looking for a Housekeeping/Accommodation Manager to lead our accommodation operations at Finlake Holiday Resort. This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team and play a key role in ensuring every guest enjoys a five‑star stay. If you thrive in a fast‑paced environment, take pride in presentation standards and enjoy leading teams to success, we’d love to hear from you.
Why Join Us?
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on‑site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
As Housekeeping/Accommodation Manager, you will:
- Lead the day‑to‑day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
- Plan and organise resources effectively to support occupancy levels and operational demands
- Ensure all accommodation and hot tubs are cleaned, checked, maintained and presented to five‑star standards
- Lead, motivate and develop teams to deliver exceptional service and operational performance
- Work closely with maintenance, sublet and wider operational teams to ensure accommodation is guest‑ready on time
- Oversee hot tub compliance, including water testing, microbiological controls and safety procedures
- Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tub operations
- Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
- Ensure full compliance with Health & Safety, COSHH and company procedures
- Oversee stock control of cleaning supplies, chemicals, linen and operational equipment
Who We’re Looking For
You will bring:
- Previous management or supervisory experience within housekeeping, accommodation hire, hospitality, or a similar operational environment
- Strong leadership skills with the ability to motivate, coach, and develop teams
- Excellent organisational, communication and time‑management skills
- A strong eye for detail and commitment to maintaining high standards
- Confidence handling customer concerns and making sound operational decisions
- Good understanding of Health & Safety and COSHH requirements
Desirable
- Experience with hot tub operations or water testing
- PWTAG or BISHTA accreditation
- Familiarity with ParcVu or similar systems
- Experience monitoring KPIs and quality standards
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community‑focused team
- Nurturing Nature: Sustainability is at the heart of what we do.
Take the next step in your hospitality leadership career. If you’re ready to lead a high‑performing team and help deliver exceptional holiday experiences, apply today to join Haulfryn at Finlake Holiday Resort.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Housekeeping/Accommodation Manager employer: Haulfryn Group
At Haulfryn, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including discounted holidays and meals, as well as generous holiday entitlement that increases with service. Our supportive work culture fosters continuous training and development, ensuring that our team members thrive in their roles while contributing to our commitment to sustainability and family values at the beautiful Finlake Holiday Resort.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping/Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like Finlake Holiday Resort. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Haulfryn special and be ready to share how your experience aligns with their commitment to high standards and guest satisfaction.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you’ve motivated teams or improved operational performance in previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Haulfryn.
We think you need these skills to ace Housekeeping/Accommodation Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping/Accommodation Manager role. Highlight your leadership experience and any relevant hospitality achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for high standards and operational excellence, and explain why you’re the perfect fit for our team at Finlake Holiday Resort.
Showcase Your Attention to Detail:Since we value high presentation standards, make sure your application is free from typos and errors. A polished application shows us you care about quality, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Haulfryn Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the specifics of housekeeping and accommodation management. Brush up on your knowledge of health and safety regulations, COSHH requirements, and any relevant experience you have with hot tub operations. This will show that you’re not just a good fit for the role, but that you’re genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Housekeeping/Accommodation Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve motivated and developed teams in the past. Think about specific situations where you’ve resolved conflicts or improved team performance. This will demonstrate your leadership style and ability to drive operational excellence.
✨Be Guest-Focused
Since the role involves ensuring exceptional guest experiences, be ready to discuss how you handle customer concerns. Share stories that highlight your problem-solving skills and commitment to guest satisfaction. This will help the interviewers see that you understand the importance of maintaining high standards and delivering five-star service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re engaged and serious about the position. Plus, it gives you a chance to assess if this is the right environment for you to thrive in.
