At a Glance
- Tasks: Lead accommodation operations, ensuring five-star guest experiences and managing a dedicated team.
- Company: Join Haulfryn, a family-focused company with 90 years of hospitality experience.
- Benefits: Enjoy a competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Be part of a sustainable company that values community and personal growth.
- Why this job: Make a real impact in hospitality while working in stunning locations.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
Join Our Team at Finlake Holiday Resort
Location: Finlake Holiday Resort, TQ13 0EJ
Salary: £35,000 per annum
Hours: Full-time, 40 hours per week
Job Type: Permanent
Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences? At Haulfryn, we’re looking for an Accommodation Manager to lead our accommodation operations at Finlake Holiday Resort. This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team and play a key role in ensuring every guest enjoys a five-star stay.
Why Join Us?
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
- Lead the day-to-day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
- Plan and organise resources effectively to support occupancy levels and operational demands
- Ensure all accommodation and hot tubs are cleaned, checked, maintained and presented to five-star standards
- Lead, motivate and develop teams to deliver exceptional service and operational performance
- Work closely with maintenance, sublet and wider operational teams to ensure accommodation is guest-ready on time
- Oversee hot tub compliance, including water testing, microbiological controls and safety procedures
- Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tub operations
- Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
- Ensure full compliance with Health & Safety, COSHH and company procedures
- Oversee stock control of cleaning supplies, chemicals, linen and operational equipment
Who We’re Looking For
You will bring:
- Previous management or supervisory experience within housekeeping, accommodation hire, hospitality, or a similar operational environment
- Strong leadership skills with the ability to motivate, coach, and develop teams
- Excellent organisational, communication and time management skills
- A strong eye for detail and commitment to maintaining high standards
- Confidence handling customer concerns and making sound operational decisions
- Good understanding of Health & Safety and COSHH requirements
Desirable
- Experience with hot tub operations or water testing
- PWTAG or BISHTA accreditation
- Familiarity with ParcVu or similar systems
- Experience monitoring KPIs and quality standards
Why Choose Haulfryn?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community-focused team
- Nurturing Nature: Sustainability is at the heart of what we do.
Take the next step in your hospitality leadership career. If you’re ready to lead a high-performing team and help deliver exceptional holiday experiences, apply today to join Haulfryn at Finlake Holiday Resort.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Accommodation Manager employer: Haulfryn Group
At Haulfryn, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including discounted holidays and meals, as well as generous holiday entitlement that increases with service. Our supportive work culture fosters continuous training and development, ensuring that our team members grow alongside our commitment to delivering five-star guest experiences in the stunning setting of Finlake Holiday Resort. Join us and be part of a family-oriented company with a rich history and a strong focus on sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in accommodation management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Haulfryn, they value family and sustainability, so think about how your experience aligns with their mission and be ready to share examples.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've motivated teams in the past and handled guest concerns. This is your chance to shine and demonstrate that you’re the perfect fit for leading their accommodation operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Haulfryn family at Finlake Holiday Resort.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Accommodation Manager role. Highlight your leadership experience in hospitality and any relevant operational achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for high standards and guest experiences, and explain why you want to join us at Finlake Holiday Resort. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and maintain high standards. Use numbers or examples to illustrate how you've made a positive impact in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Haulfryn Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the specifics of the Accommodation Manager role. Understand the key responsibilities like overseeing housekeeping and hot tub operations. Research Haulfryn’s values and how they align with your own to show you’re a great fit.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved operational standards. Highlight your ability to motivate and develop staff, as this is crucial for the role. Be ready to discuss how you handle guest concerns and ensure high service levels.
✨Get Familiar with Health & Safety
Brush up on your knowledge of Health & Safety regulations and COSHH requirements. Be prepared to discuss how you would ensure compliance in the accommodation department. This shows you take safety seriously and are ready to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This demonstrates your genuine interest in the position and helps you assess if it’s the right fit for you.
