Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: Exciting hotel with a focus on growth and operational excellence.
- Benefits: Competitive salary, leadership role, and strategic involvement.
- Other info: Local candidates preferred; dynamic environment with autonomy.
- Why this job: Shape the future of a growing hotel and make a real impact.
- Qualifications: Minimum 3-5 years in hotel management and strong team leadership skills.
The predicted salary is between 36935 - 45000 £ per year.
We are seeking a dynamic and experienced General Manager to oversee daily operations within our organisation. The ideal candidate will possess strong leadership skills, a background in hospitality or hotel management, and the ability to supervise diverse teams effectively. This role offers an exciting opportunity to contribute to the strategic growth and operational excellence of our business, ensuring exceptional guest services and organisational efficiency. Fluency in multiple languages is highly desirable to facilitate communication across diverse teams and clientele.
Duties
- The General Manager will be responsible for the complete daily operation of the hotel, including:
- Front of House & Reception
- Housekeeping
- Events coordination oversight
- Bar & Restaurant service standards
- Staff supervision & rota control
- Financial oversight and cost discipline
This role requires a hands-on leader who understands hospitality operations and financial accountability.
Key Responsibilities
- Daily Operations Management
- Ensure smooth running of reception, housekeeping, bar, and restaurant
- Maintain high cleanliness and service standards
- Resolve guest complaints professionally
- Conduct daily operational walkthroughs
- Monitor daily revenue (rooms, events, bar)
- Control staff costs and overtime
- Monitor utilities and maintenance spending
- Ensure proper stock control systems
- Support revenue protection (no unauthorised discounts/refunds)
- Submit weekly performance report to Directors
- Supervise Deputy Manager and department heads
- Enforce uniform and conduct standards
- Ensure BrightHR compliance (log in/out, leave)
- Conduct monthly staff meetings
- Ensure SOPs are followed
- Maintain health & safety standards
- Ensure proper documentation and reporting discipline
- Work closely with Revenue Manager on pricing discipline
Candidate Profile
- Has minimum 3-5 years hotel management experience
- Understands budgeting and P&L responsibility
- Is confident managing teams
- Can take ownership without constant supervision
- Lives locally (Shifnal / Telford / Wolverhampton / surrounding areas preferred)
- Is commercially minded and financially disciplined
- Has proven experience in increasing Star standards of Hotel
- Experience managing events and leisure facilities is desirable.
What We Offer
- £45,000 salary
- Leadership role with autonomy
- Opportunity to reshape and elevate a growing hotel
- Direct access to ownership and strategic involvement
- Pay: £36,935.95-£45,000.00 per year
- Work Location: In person
General Manager Hotel in Shifnal employer: Haughton Hall Hotel
Contact Detail:
Haughton Hall Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Hotel in Shifnal
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant groups. You never know who might have the inside scoop on a General Manager position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've handled challenges in previous roles and how you’ve improved guest experiences.
✨Tip Number 3
Research the hotel! Before any interviews, dive deep into the hotel's history, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're serious about joining our team and ready to take on the challenge of being a General Manager.
We think you need these skills to ace General Manager Hotel in Shifnal
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your leadership skills and how you've contributed to guest satisfaction in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant hotel management experience and any financial oversight you've handled. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your achievements and responsibilities in past roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Haughton Hall Hotel
✨Know Your Hotel Operations
Make sure you brush up on all aspects of hotel operations, from front of house to housekeeping. Be ready to discuss how you would ensure smooth daily operations and maintain high service standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in supervising diverse teams and how you handle conflicts or complaints effectively.
✨Understand Financial Accountability
Familiarise yourself with budgeting and P&L responsibilities. Be prepared to discuss how you would monitor revenue and control costs, as financial oversight is a key part of the role.
✨Demonstrate Your Local Knowledge
Since living locally is preferred, share your insights about the Shifnal/Telford/Wolverhampton area. This shows your commitment to the community and understanding of the local clientele.